BSOD error need help

picktooth · 14 Apr 2011 at 19:21

Hi i restarted my laptop today after work, Acer 6935g
after the windows load bar it bsoded then immediatly restarted.
I turned off the option for windows to restart if it gets an error, these are the codes.
STOP INTILIZATION ERROR
0x0000006B, C0000102, 00000002,
00000000, 00000000.

anyone hazard a guess at what they mean, i really hope its not serious, im ona course in england and the net and my laptop is all i got with me.
thanks.

deuse · 14 Apr 2011 at 20:21

http://www.resplendence.com/whocrashed Download\install and it will tell you what caused the BSOD

picktooth · 14 Apr 2011 at 20:24

srry should have said, it keeps doing this, it wont load into windows, or safe mode.

deuse · 14 Apr 2011 at 22:24

Test your memory and check your HD for errors.

Liquid · 15 Apr 2011 at 04:44

I am assuming you are running Windows 7 here.

This issue most likely refers to a corrupt Bootcat.cache file on the boot drive. In order to fix this you are going to need access to the drive through boot utils or put the drive in another system(laptop drive makes it awkward tbh). You will need to delete the Bootcat.cache file that is located at C:\windows\system32\codeintegrity. Once you have deleted the file restart your system and it should provide another one and be fine.

Also note that microsofts official fix for this is to install service pack 1, but on this occasion that's not possible, but recommended when you are back running.

picktooth · 15 Apr 2011 at 07:40

no its vista, ive been advised to put the hdd into a caddy and run chkdsk from another comp.