BSOD Overclocked i5 Processor

applx1

applx1

applx1

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Joined
11 Mar 2012
Posts
9
Hello,

I have recently been getting the BSOD every other day. My system info is as follows:

Intel i5 processor CPU 760 @ 2.80GHz oc 4.01GHz
4GB RAM
Windows 7 Ultimate SP1 64bit
NVIDIA GeForce GTX 285
M4 128GB SSD

A lot of the forums I have been reading suggest it is a hardware related fault and that if my PC is overclocked (which it is) I should disable it.

I have updated the BIOS version and downloaded the latest drivers.

Here is an extract from the BSOD mini dump:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800626b028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000100125, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: f

STACK_TEXT:
fffff880`033dba58 fffff800`02a14a3b : 00000000`00000124 00000000`00000000 fffffa80`0626b028 00000000`b6000000 : nt!KeBugCheckEx
fffff880`033dba60 fffff800`02bd7b13 : 00000000`00000001 fffffa80`0626ed30 00000000`00000000 fffffa80`0626ed80 : hal!HalBugCheckSystem+0x1e3
fffff880`033dbaa0 fffff800`02a14700 : 00000000`00000728 fffffa80`0626ed30 fffff880`033dbe30 fffff880`033dbe00 : nt!WheaReportHwError+0x263
fffff880`033dbb00 fffff800`02a14052 : fffffa80`0626ed30 fffff880`033dbe30 fffffa80`0626ed30 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`033dbc50 fffff800`02a13f0d : 00000000`00000004 00000000`00000001 fffff880`033dbeb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`033dbc90 fffff800`02a07e88 : fffffa80`09086f40 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`033dbcc0 fffff800`02ac88ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`033dbcf0 fffff800`02ac8713 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`033dbe30 fffff800`02ad4b44 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`033fb5e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiProcessExpiredTimerList+0x134

STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
Followup: MachineOwner

Any help will be greatly appreciated.

Kind Regards
Kish
 

applx1

applx1

applx1

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Joined
11 Mar 2012
Posts
9
Thank you all for your quick replies.

Here is a bit more info:

Motherboard: Gigabyte P55-USB3
Intel Core i5 760
Core Voltage: 1.360V
Core Speed: 4011.01 MHz

Any suggestions on diagnosing the problem further?

Thanks again
Kish
 

applx1

applx1

applx1

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11 Mar 2012
Posts
9
Thanks wazza300

I've checked the qpi/vtt voltage and it was set to 1.1v.

I have set it to 1.3v.

I'll see how that goes.

Thanks for your help

Cheers
Kish
 

applx1

applx1

applx1

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Joined
11 Mar 2012
Posts
9
Hello,

I have recently changed the qpi/vtt voltage to 1.3v from 1.1v. This unfortunately has not resolved the problem.

Please see extract from log below?

Any help/advice will be much appreciated?

Thanks
Kishan


WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800719b028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000100125, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: LogMeIn.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff880`035dba58 fffff800`03008a3b : 00000000`00000124 00000000`00000000 fffffa80`0719b028 00000000`b6000000 : nt!KeBugCheckEx
fffff880`035dba60 fffff800`02b9ab13 : 00000000`00000001 fffffa80`07231ea0 00000000`00000000 fffffa80`07231ef0 : hal!HalBugCheckSystem+0x1e3
fffff880`035dbaa0 fffff800`03008700 : 00000000`00000728 fffffa80`07231ea0 fffff880`035dbe30 fffff880`035dbe00 : nt!WheaReportHwError+0x263
fffff880`035dbb00 fffff800`03008052 : fffffa80`07231ea0 fffff880`035dbe30 fffffa80`07231ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`035dbc50 fffff800`03007f0d : 00000000`00000004 00000000`00000001 fffff880`035dbeb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`035dbc90 fffff800`02ffbe88 : fffffa80`00f932d0 00000000`00000002 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`035dbcc0 fffff800`02a8b8ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`035dbcf0 fffff800`02a8b713 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`035dbe30 fffff800`02ac1e00 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`08048600 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiDeleteBatch+0xc4


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
 

applx1

applx1

applx1

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Joined
11 Mar 2012
Posts
9
SOLVED

Hello,

The BSOD has stopped since increasing the qpi/vtt voltage and flashing my M4 SSD.

Thanks all for your help. ;)

Regards
Kishan
 
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