BSOD troubles

[NIK VARY]

Hi,could use some help and advice please.

Been running a 8Pack OC bundle i built about 4 years ago. My PC is getting a BSOD critical error event mainly while i game,when its most stressed i guess. I have looked at event viewer but im unsure how to interpret some info. Been occurring about once a month for a year but now become frequent
So far i tried removing half memory(have 2 x 8 Gb) seems more stable,ran without a BSOD for couple hours gaming.But unfortunately swapping sticks still resulted in BSOD after awhile gaming.
Bit unsure what these codes mean .
Can anyone help?

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 27/12/2022 15:58:03
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-F71EK0H
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2022-12-27T15:58:03.1543174Z" />
<EventRecordID>51690</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-F71EK0H</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">156</Data>
<Data Name="BugcheckParameter1">0x80000001</Data>
<Data Name="BugcheckParameter2">0xfffff80322e9fb10</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">3</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>

 

[lsg1r]

Is it a particular game or multiple games....

Can you give us some pc specs as well please.

 

[NIK VARY]

Yes only when playing COD Warzone but then i dont play much else , have tested with other titles no BSOD.
I should mention that i tried AIDA64 to stess test my pc and while testing hjad message: Throtling CPU- overheating detected.
Not sure the BSOD thing is a CPU temp problem though.
Sorry not been here for awhile pretty sure i used ROG cpuid to display PC info but cant seem to find function in app?
whats best for showing others info these days?
thanks...


Device name DESKTOP-
Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHz
Installed RAM 8.00 GB

System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 22H2
Installed on ‎18/‎03/‎2021
OS build 19045.2364
Experience Windows Feature Experience Pack 120.2212.4190.0

 

[Tetras]

The event viewer message is pretty much worthless I'm afraid.

Are you running your memory at stock (probably 2666), or with XMP enabled?

How big is the CPU overclock?

 

[NIK VARY]

Used AIDA64 to produce this report and posted bits..
I purchased this OC bundle from Overclockers. Its a 8pack bundle. So not sure if timings are XMP But all set up by 8pack team...

does this help?

thanks

CPU Type OctalCore Intel Core i7-9700K, 5099 MHz (51 x 100)
Motherboard Name Asus ROG Maximus XI Hero (3 PCI-E x1, 3 PCI-E x16, 2 M.2, 4 DDR4 DIMM, Audio, Video, Gigabit LAN)
Motherboard Chipset Intel Cannon Point Z390, Intel Coffee Lake-S
System Memory [ TRIAL VERSION ]
DIMM2: Team Group TEAMGROUP-UD4-3866 [ TRIAL VERSION ]
BIOS Type AMI (08/14/2018)

Display:
Video Adapter NVIDIA GeForce RTX 2080 (8 GB)

Monitor LG 27GL850 (DisplayPort) [27" Nano IPS LCD] (912NTEPCE132)

Multimedia:
Audio Adapter nVIDIA TU104 HDMI/DP @ nVIDIA TU104 - High Definition Audio Controller
Audio Adapter Realtek ALC1220 @ Intel Cannon Point PCH - cAVS (Audio, Voice, Speech) [B0]

Storage:
IDE Controller Standard SATA AHCI Controller
Storage Controller DAEMON Tools Lite Virtual SCSI Bus
Storage Controller Microsoft Storage Spaces Controller
Storage Controller Standard NVM Express Controller
Disk Drive Samsung SSD 970 EVO 500GB (500 GB, PCI-E 3.0 x4)
Disk Drive ST2000DX002-2DV164 (2 TB, 7200 RPM, SATA-III)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
D: (NTFS) 1862.5 GB (1004.7 GB free)
Total Size [ TRIAL VERSION ]

Memory Device Properties:
Form Factor DIMM
Type DDR4
Type Detail Synchronous
Size 8 GB
Max. Clock Speed 3733 MT/s
Current Clock Speed 3733 MT/s
Total Width 64-bit
Data Width 64-bit
Ranks 1
Current Voltage 1.200 V
Device Locator ChannelA-DIMM2
Bank Locator BANK 1
Manufacturer Team Group Inc.
Serial Number 02027AF8
Asset Tag 9876543210
Part Number TEAMGROUP-UD4-3866


Input:
Keyboard HID Keyboard Device
Keyboard HID Keyboard Device
Keyboard Razer BlackWidow Elite
Keyboard Razer DeathAdder Chroma
Mouse Razer BlackWidow Elite
Mouse Razer DeathAdder Chroma
DMI:
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version 0224
DMI System Manufacturer System manufacturer
DMI System Product ROG MAXIMUS XI HERO
DMI System Version 0224
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer ASUSTeK COMPUTER INC.
DMI Motherboard Product ROG MAXIMUS XI HERO
DMI Motherboard Version Rev 1.xx
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Default string
DMI Chassis Version Default string
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Desktop Case


--------[ DMI ]---------------------------------------------------------------------------------------------------------

[ BIOS ]

BIOS Properties:
Vendor American Megatrends Inc.
Version 0224
Release Date 08/14/2018
Size 16 MB
System BIOS Version 2.24
Boot Devices Floppy Disk, Hard Disk, CD-ROM
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
Supported Standards DMI, APM, ACPI, UEFI
Expansion Capabilities PCI, USB
Virtual Machine No


CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version 1.91.0.x64

Processors
-------------------------------------------------------------------------

Number of sockets 1
Number of threads 8

APICs
-------------------------------------------------------------------------

Socket 0
-- Core 0 (ID 0)
-- Thread 0 0
-- Core 1 (ID 2)
-- Thread 1 2
-- Core 2 (ID 4)
-- Thread 2 4
-- Core 3 (ID 6)
-- Thread 3 6
-- Core 4 (ID 8)
-- Thread 4 8
-- Core 5 (ID 10)
-- Thread 5 10
-- Core 6 (ID 12)
-- Thread 6 12
-- Core 7 (ID 14)
-- Thread 7 14

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
Perf timer 10.000 MHz
Sys timer 1.000 KHz


Processors Information
-------------------------------------------------------------------------

Socket 1 ID = 0
Number of cores 8 (max 8)
Number of threads 8 (max 8)
Manufacturer GenuineIntel
Name Intel Core i7 9700K
Codename Coffee Lake
Specification Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz
Package (platform ID) Socket 1151 LGA (0x1)
CPUID 6.E.C
Extended CPUID 6.9E
Core Stepping P0
Technology 14 nm
TDP Limit 95.0 Watts
Tjmax 100.0 °C
Core Speed 5100.0 MHz
Multiplier x Bus Speed 51.0 x 100.0 MHz
Base frequency (cores) 100.0 MHz
Base frequency (ext.) 100.0 MHz
Stock frequency 3600 MHz
Max frequency 5100 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3, TSX
Microcode Revision 0xAE
L1 Data cache 8 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 8 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 8 x 256 KBytes, 4-way set associative, 64-byte line size
L3 cache 12 MBytes, 12-way set associative, 64-byte line size
Max CPUID level 00000016h
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 12 MB, 16 thread(s)
FID/VID Control yes


Turbo Mode supported, enabled
Max non-turbo ratio 36x
Max turbo ratio 51x
Max efficiency ratio 8x
Speedshift Autonomous
O/C bins unlimited
Ratio 1 core 51x
Ratio 2 cores 51x
Ratio 3 cores 51x
Ratio 4 cores 51x
Ratio 5 cores 51x
Ratio 6 cores 51x
Ratio 7 cores 51x
Ratio 8 cores 51x
IA Voltage Mode PCU adaptive
IA Voltage Offset 0 mV
GT Voltage Mode PCU adaptive
GT Voltage Offset 0 mV
LLC/Ring Voltage Mode PCU adaptive
LLC/Ring Voltage Offset 0 mV
Agent Voltage Mode PCU adaptive
Agent Voltage Offset 0 mV
TDP Level 95.0 W @ 36x

Temperature 0 70 degC (158 degF) (Package)
Temperature 1 51 degC (123 degF) (Core #0)
Temperature 2 54 degC (129 degF) (Core #1)
Temperature 3 49 degC (120 degF) (Core #2)
Temperature 4 50 degC (122 degF) (Core #3)
Temperature 5 48 degC (118 degF) (Core #4)
Temperature 6 48 degC (118 degF) (Core #5)
Temperature 7 48 degC (118 degF) (Core #6)
Temperature 8 47 degC (116 degF) (Core #7)
Voltage 0 +0.00 Volts (IA Offset)
Voltage 1 +0.00 Volts (GT Offset)
Voltage 2 +0.00 Volts (LLC/Ring Offset)
Voltage 3 +0.00 Volts (System Agent Offset)
Power 00 5.90 W (Package)
Power 01 n.a. (IA Cores)
Power 02 n.a. (GT)
Power 03 n.a. (Uncore)
Power 04 0.44 W (DRAM)
Clock Speed 0 5100.00 MHz (Core #0)
Clock Speed 1 5100.00 MHz (Core #1)
Clock Speed 2 5100.00 MHz (Core #2)
Clock Speed 3 5100.00 MHz (Core #3)
Clock Speed 4 5100.00 MHz (Core #4)
Clock Speed 5 5100.00 MHz (Core #5)
Clock Speed 6 5100.00 MHz (Core #6)
Clock Speed 7 5100.00 MHz (Core #7)
Core 0 max ratio 49.0 (effective 51.0)
Core 1 max ratio 49.0 (effective 51.0)
Core 2 max ratio 49.0 (effective 51.0)
Core 3 max ratio 49.0 (effective 51.0)
Core 4 max ratio 49.0 (effective 51.0)
Core 5 max ratio 49.0 (effective 51.0)
Core 6 max ratio 49.0 (effective 51.0)
Core 7 max ratio 49.0 (effective 51.0)

 

[lsg1r]

Yes only when playing COD Warzone but then i dont play much else , have tested with other titles no BSOD.
I should mention that i tried AIDA64 to stess test my pc and while testing hjad message: Throtling CPU- overheating detected.
Not sure the BSOD thing is a CPU temp problem though.

Throttling of the PC due to being too hot will cause 'issues' so I'd check the cpu cooling is ok, make sure any fans are working and everything is connected/mounted properly, maybe even remount with fresh paste etc.... also check bios for fan curves.

If the BSOD is coming in just one game then it's entirely possible that it's the game that is the issue... it wouldn't be the first time a single piece of software can screw up a pc... so a remove and reinstall might be worth a try. I have seen some posts on google about COD and BSOD's as well.

 

[hobib_ali]

I had exactly the same issues, BSOD on gaming and full load, ended up checking all my components and it turned out to be my EVGA 1300 watt PSU, i think one of the rails became instable, so a new PSU sorted that out, RMA'd the faulty one as it had a 10 warranty on it, though it took me a lot
of troubleshooting, I ended up disconnecting all non essential components and software, which led to the motherboard and PSU. it was easy then.

 

[Deleted member 258511]

Have you tried resetting to stock and playing the same game? On a 10900k system I had overclocked everything seemed stable until I played Warzone. Dropped the voltage on the cpu down a little and problem solved. That and Apex Legends showed instability even after passing Prime95 and Linpack Extreme.

 

[NIK VARY]

Ok so found the problem. Thanks to my very kind friend who happened to have a spare GPU (2080 ti so upgrade from my 2080).
Swapped it out and had no issues since so got to be the GPU. Unfortunately its out of warranty.
My very nice friend said hang onto the card but i might try and purchase it formally as i would hate it if his card died while in my machine.
Not sure what to do with old card, as in ,is there any hope or of use to someone? perhaps sell on ebay?

Anyway thank you all for your help/input/time , its a good bunch on here.

 

[ED209]

Ok so found the problem. Thanks to my very kind friend who happened to have a spare GPU (2080 ti so upgrade from my 2080).
Swapped it out and had no issues since so got to be the GPU. Unfortunately its out of warranty.
My very nice friend said hang onto the card but i might try and purchase it formally as i would hate it if his card died while in my machine.
Not sure what to do with old card, as in ,is there any hope or of use to someone? perhaps sell on ebay?

Anyway thank you all for your help/input/time , its a good bunch on here.

Have you tried your card in another machine to see if the fault follows the card?

Seems strange that it only happens in COD and other games are fine.

 

[NIK VARY]

Well we do have another PC in the house i guess i could try it in that system.
I play mainly warzone and did try some other games ,but maybe i should do some more testing to see if i CAN get a BSOD using other software.

 

[sreeve1993]

I would definitely test the card in another system before thinking of a replacement.

I'm using my phone to read other posts so apologies in advance if you did mention this already. Did you say you reinstalled Windows?

If so, was this by a full reinstall or was it just a reset? Your BSOD could be caused by remnants of drivers. I'm certain Nvidia have a tool that locates all drivers and registries and removes them.

Edit: just looked into this and NVidia do not have the tool anymore it seems. You could use a program called Revo to fully remove drivers etc.

Another program you can install, install Blue screen Viewer, this will provide a report of any BSODs and if it finds any dumps, it will let you know which driver is causing it.

Blue screen of death (STOP error) information in dump files.

Displays information about blue screen crashes occured on your system. (MiniDump Reader)

www.nirsoft.net

 

[NIK VARY]

Ok so my joy was short lived. Still getting the BSOD but much less than i was, played for several hours before getting one.
i have not reinstalled windows yet or done much. I need to get serious testing stuff. will D/L mini dump reader thingy
cheers

 

[sreeve1993]

Before you consider reinstalling Windows. Open command prompt and enter the below command:

sfc /scannow

This command scans the operating system and will repair any corrupted files (corrupted files can cause instability and sometimes cause BSODs). It doesn't take long to complete either. Failing this, we could run a DISM command which reinstalls Windows (in theory).

 

[NIK VARY]

Hi,
running it now, got this back :

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

Thanks for the help so far ill go see if things work,or dont crash for awhile.and report back

 

[sreeve1993]

You're welcome. Good to see the scan found and repaired corrupted files.

Let us know how you get on.

 

[LewisRaz]

You should also consider that there are very well documented issues of COD itself doing this to PCs. Perhaps download some free stress tests and let them run for a long time to try and isolate certain components.
Unigine Superposition GPU
Cinebench CPU
Memtest86 RAM

 

[NIK VARY]

Hi again,
So if anyone is interested , starting to get some black screen issues as well last week.
Right after i fractured my foot. So i gave a local PC Guru who came and collected and ended up doing a reset.
Got it back no BSOD or Black screen's to report.
thanks for all the advice