BSOD

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Joined
12 Jun 2017
Posts
15
Hi, after a bit of help, built this pc a few months ago, started getting a few BSOD, now running a fresh install of windows and still happening, some dumps to view, I don't understand them lol, any help would be greatly appreciated, Thanks Sean

Windows version: Windows 10 , 10.0, build: 15063
Windows dir: C:\Windows
Motherboard: MS-7970, MSI, Z170A TOMAHAWK (MS-7970) (New)
CPU: I7-6700K CPU @ 4.00GHz Intel586, level: 6 (New)
RAM: Corsair Vengeance 16Gb 4x4 3200MHz (New)
Power Supply: Aero Cool 700w (Old)
Graphics Card: MSI GTX 580 (Very Old)
Hard Drive: Seagate Barracuda 1TB (New)




Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 21/09/2017 09:17:57 your computer crashed
crash dump file: C:\Windows\Minidump\092117-17187-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
Bugcheck code: 0xC000021A (0xFFFFA787C273D7A0, 0xFFFFFFFFC0000006, 0x7FF81850B9D4, 0xA7C9E7E240)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 21/09/2017 09:17:57 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt+0x16C580)
Bugcheck code: 0xC000021A (0xFFFFA787C273D7A0, 0xFFFFFFFFC0000006, 0x7FF81850B9D4, 0xA7C9E7E240)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 20/09/2017 18:17:43 your computer crashed
crash dump file: C:\Windows\Minidump\092017-12921-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8033CE70348, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 20/09/2017 14:44:19 your computer crashed
crash dump file: C:\Windows\Minidump\092017-14015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
Bugcheck code: 0xEF (0xFFFFA88D9C5767C0, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 
... when the BSOD's started presumably nothing had just changed ie hardware.
have you run memory checks, maybe try running off just native graphics to rule out the GTX (remove it)
is there a pattern to the crashes - two were 17" past the hour - anything in the event log just before ?
 
No hardware changed, memtest86 passed, running native graphics is an option I have not done yet.
There's no pattern to the crashes, can crash under load or idle, nothing in event log before, just got a fresh copy
of windows 10 and installed, will see what happens.
Just updated bios to latest.
All temperatures are ok.
No overclocking.
 
Can you upload the mini dumps somewhere for us to analyse?

Can you run intel burn test without it crashing?
 
Bios updated.
Not got another PSU.
Intel burn test stress level maximum 10 runs ok.
Not got dumps anymore, fresh install of windows.
 
Well l would firstly remove the dedicated GPU and see if the problem persists when using only the i7's integrated GPU. Shame you don't have another PSU to test.
 
Quick update, no BSOD since I made fresh install media and reinstalled.
I can only think that the previous media used was some how corrupt, have
always used windows media creation tool, so made it off another pc I have.
Thanks for the help/suggestions.
 
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