BT - 8meg which isnt.. its actually 5meg :(

really makes a difference (as long as you dont have one of the old old type phones with a bell ringer)

Ok I just removed the faceplate and the main wire isnt attached to it. It is attached inside the box to the socket that the faceplate fits into. So I plugged the router/microfilter direct into that, downstream speed went from 5.5 to 6.1

The ring wire isnt attached at all. There are also extra wires not hooked up which I assume would allow more sockets to be wired? I have put it all back as it was and left it for now. Going to suss out whats the best to do, leave it and stay with bt or fart about changing isp and finding its still the same.
 
Ok I just removed the faceplate and the main wire isnt attached to it. It is attached inside the box to the socket that the faceplate fits into. So I plugged the router/microfilter direct into that, downstream speed went from 5.5 to 6.1

The ring wire isnt attached at all. There are also extra wires not hooked up which I assume would allow more sockets to be wired? I have put it all back as it was and left it for now. Going to suss out whats the best to do, leave it and stay with bt or fart about changing isp and finding its still the same.

did you drop wires 3 + 4?, night depend on what type of master socket it is..
 
I think for the lesser of the broadband tech minded people who listen to trash from tv shows should be shot! First off sync rate is determined between your router and the exchange and has nothing to do with your isp controlling sync.
2 read all the information on this site and absorb the information come on its not hard and try understanding it. http://www.dslzoneuk.net/adslmax_explained.php
 
I think for the lesser of the broadband tech minded people who listen to trash from tv shows should be shot! First off sync rate is determined between your router and the exchange and has nothing to do with your isp controlling sync.
2 read all the information on this site and absorb the information come on its not hard and try understanding it. http://www.dslzoneuk.net/adslmax_explained.php

Sorry m8 but ive had the same router from when i was on 2meg. I changed to 8meg in febuary and got full speed. nothing has changed other than bt doing things to lower that speed. All i want to know is when did the exchange decide to plonk me on 5meg after all this time and why are the lots of other people having the same thing happen to them when the line was ok before?

As for stuff on trash tv... well I dont watch any of that apart from top gear lol. I didnt know anything about all this bt lark until a mate called me up ranting about it.
 
Sorry m8 but ive had the same router from when i was on 2meg. I changed to 8meg in febuary and got full speed. nothing has changed other than bt doing things to lower that speed. All i want to know is when did the exchange decide to plonk me on 5meg after all this time and why are the lots of other people having the same thing happen to them when the line was ok before?

As for stuff on trash tv... well I dont watch any of that apart from top gear lol. I didnt know anything about all this bt lark until a mate called me up ranting about it.

sounds like the BRAS profile is at 5meg whats your snr?
 
Which magazine and Computer Active have also ran recent features on this problem.
So I would hardly say it was trash.
Ofcom should introduce an independent broadband speed testing service for consumers, so that they can compare advertised maximum rates against actual speed.
The fact is a large percentage of people are not getting the speeds that were advertised in their contracts.
 
Its unlikely that you will get 8mb even on top of the exchange, most of the time. If i type in the postcode and telephone number of my actual exchange, the speed is only 6.5mbps.

The small print says, "up to 8mb", so theres nothing you can do. They clearly state that it depends on your line quality and distance from your exchange. You could be right on top of your exchange, but have a really bad quality line. Its just a few factors that cause the true speed on MAX.
 
My ip profile says 7168kbps down, but my true speed is 5.5meg
I will try another test tomorrow during the day and see what happens.

With that sync speed your BRAS profile will be set to 6.0 Mbit/s.

5.5 out of a maximum of 6 doesn't sound too shabby.
 
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I know it sounds simple, but have you checked your microfilters? The microfilter should be the first thing plugged into the master socket with the setup you have described.

Also try unplugging all your phone extensions / phones so that only the modem is connected to the phone network. This will rule out any internal wiring fault in your house. When I had builders in to refit the carpets, one of them decided to stick a nail through one of my phone extensions. I only noticed something was wrong when my BB speed dropped to 384kbps from 6112kbps :eek:
 
This is what my router says im connected at:
DownStream Connection Speed: 2048 kbps
UpStream Connection Speed: 448 kbps
But when i do a speed test i get about 130kbps, tried plugging into the master socket and i get the same results, tried different microfilters, tried an old usb modem, had them out to check our lines but they cant find anything wrong.. starting to get really annoying.
 
You're getting mixed up here - the OP's connecting at full rate, so playing with ring wires or microfilters will do nothing, line quality and length is irrelevant and the exchange hasn't "decided to plonk [you] on 5Mbps".
If it bothers you that much, try running some sort of download from a reliable source (something like http://download.zensupport.co.uk, speedtests like the Gadget Show's need not apply) and see how it varies over the course of a day/week, but there are people connecting at full rate and getting a hell of a lot worse with BT the ISP. Congestion is just one of those things.

With that sync speed your BRAS profile will be set to 6.0 Mbit/s.

ElectroBlaster said:
My ip profile says 7168kbps down

BRAS profile = IP profile.

Gibbon: What does the BT Speedtest say, especially for your IP profile?
 
My ip profile says 7168kbps down, but my true speed is 5.5meg.

That sounds pretty good to me. Do a Google on BRAS profiles. Here's an example of the profiles at the higher end of the scale:

5120 kbps to 5664 kbps = Up to 4.5 Mbps
5696 kbps to 6208 kbps = Up to 5 Mbps
6240 kbps to 6784 kbps = Up to 5.5 Mbps
6816 kbps to 7360 kbps = Up to 6 Mbps
7392 kbps to 7936 kbps = Up to 6.5 Mbps
7968 kbps to 8096 kbps = Up to 7 Mbps
8128 kbps = Up to 7.15 Mbps

So, as you're syncing at 7168kbps that puts you on the 6mbit profile and you're getting 5.5mbit out of it. That's pretty good and better than a lot of people get so you have nothing to complain about. If you move to another provider, you're going to see little difference. If you moved to an LLU ADSL2+ provider then you'd get a bit more speed due to ADSL2+ and the fact that they don't use BRAS profiles, but as long as you're on BT's ADSL network that's the way it is. This is all due to BT using ATM and that will all change when 21CN is fully rolled out and they will in turn offer their own ADSL2+ services.

This is not an "issue", it's just the way ADSL is. People complaining to watchdog are idiots because they're paying for an up to 8mbit service. At my parents' house on "up to 8mbit" I was getting 2.5mbit due to living quite far from the exchange. The chances are the majority of people whinging about not getting 8mbit are those who live such a distance from the exchange where it's physically impossible to get 8mbit anyway. At the end of the day, BT and ISPs are covered because of those key words. Nowhere does any provider guarantee anyone and everyone will get 8mbit 24/7, it's impossible to offer without spending thousands.
 
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You're getting mixed up here - the OP's connecting at full rate, so playing with ring wires or microfilters will do nothing, line quality and length is irrelevant and the exchange hasn't "decided to plonk [you] on 5Mbps".

Yep, you are right, a product of skim reading and the fact that it was suggested that connecting to the test socket in his master socket improved the situation.

Apologies Electro!
 
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also most sync and profile problems can be down to sky boxs fax machines and electrical interference externaly and now with winter setting in moisture and corrosion on BT line and faulty lines where their is a hiss crack or poping noise on the line can too effect you line speed.
 
Results:

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 135 kbps
DSL connection rate: 448 kbps(UP-STREAM) 1920 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 86 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.
 
This is not an "issue", it's just the way ADSL is. People complaining to watchdog are idiots because they're paying for an up to 8mbit service.

I don't think that generalisation is very fair at all. The basis of the watchdog case is about the morality involved on the part of the ISP when it comes to offering 'Up to 8meg' sevices to people, the majority of which will not understand what they are paying for. Yes, the way ADSL MAX is marketed is legally sound. But some may consider it immoral to sell a product which will innevitably 'mislead' 60% of its target market. It is unfair to name these people as idiots simply because they have a lesser understanding of the technology than you.
 
Results:

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 135 kbps
DSL connection rate: 448 kbps(UP-STREAM) 1920 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 86 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

I don't know how long you've been connected at 1920 for, but if it is stable, you'll need to wait 3 days for the IP profile to be reset to a higher value (1500kbps?), at which point your throughput should increase.
 
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