BT Landline Interior Box Missing Oops

[Defiance_co]

Hiya's,

Where the BT cable/box should be there's nothing there but a capped end of a cable under the plaster, It's a lower corner of a main window area

Any ideas as to what BT will do or even charge for getting this hidden wiring back into use ?????

Any ideas ???

Cheers

Ciao

Def

 

[Paul11]

have you just moved in ?

afaik, bt will come and put a box in for free.. i think they are responsible for the main box in to the house

edit: yes this assumes you have a line which you are paying for already....

 

[dave-lew99]

Do you have service at the address?

If not then you'll probably be charged the full £124.99 for installation of a new line.

 

[Immsy]

Do you have service at the address?

If not then you'll probably be charged the full £124.99 for installation of a new line.

This is correct if there is no working service.

 

[Defiance_co]

Hiya's,

The line was in and working about 5yrs ago

But not a paid line since then (had NTL so went with cable BB etc), so guess i'll have to pay lol

Cheers for replies

Ciao

Def

 

[Immsy]

Yep 124.99 it will certainly be.

 

[Defiance_co]

Well BT still owe me £99 from then

Kept all paperwork etc

So it should bring the cost down a lot lol

Ciao

Def

 

[dave-lew99]

Well if you complain loudly they'll end up just dropping the charge anyway, they don't really care so long as they've got you back as a customer - to keep up their 'x number of people switch back to BT every day' marketing

 

[Defiance_co]

Heya,

Yeah i know a few people who work or have worked for them

Cheers

Have Fun

Def

 

[marmalade]

make sure you get a nice new master socket so that you can fine tune your BB

 

[Defiance_co]

Heya,

Different types of master sockets then ??

Hmm guess i best read up lol

Cheers

Ciao

Def

 

[tolien]

The "new" type is in two parts, with a faceplate that comes off, but that's what BT have been fitting for the last 20 years...

 

[Defiance_co]

Hiya,

Ok cheers

That clears that up

Ciao

Def