BT OpenReach Visit

[Columbo]

Sky...Do yourself a favour and cancel the installation.

On LLU its superb. Been on them for over 3 years now and nothing esle comes close for £7.50 p/m.

Never capped, never throttled, truly no usage limits and as a bonus has the best on demand streaming service.

The Sky connect package is woeful but then it relies on BT's hardware so how could it possibly be any use?

 

[Keyser Soze]

I know some ISP's were offering free installation/reactivation of the line, on the condition that you were tied in for 18 months.

That was a long time ago though when I was looking myself, things may have changed since then.

If I did have to pay the £130 or whatever it is to openreach I would want a nice new socket putting in, regardless of the condition of the old one.

 

[Nodiggidy123]

£140 is a joke.

i paid £65 for connection with orange talk and BB

 

[Lethagized]

*RANT*

I signed up for sky BB unlimited and talk unlimited on the 21st Aug and i've been waiting since then to get a line installed and for my BB to go live. Kelly Communications on behalf of Openreach on behalf of SKY installed a brand new line last thursday but there was a fault between the pole and the cabinet and i haven't heard anything back off sky or openreach. The engineers that installed it said they weren't qualified enough to trace the fault and it will take a different engineer to do it.

I called sky last night to get an update and all i got was "BT are working on the fault", so basically it's taken a week and counting for BT to find this fault. The BB is supposed to be activated tomorrow, but i'm not getting my hopes up to be using the service tomorrow. Sky have sent the first bill for £7 something, they can **** right off if they think i'm paying line rental for a dead line. Also some of their customer service is appalling. I got hung up on twice the first time i called. I guess i just come across somebody who was incompetent at their job and didn't know what to do, so just either hang up you pass you about to another dept.

These strong winds haven't helped either. Openreach engineers are stretched thin as it is, never mind having 100's of callouts for damaged phone lines caused my the weather.

< ME

 

[Megahurtz400]

Maybe Sky just absorb the cost from the start these days

I think thats what they do

*RANT*

Problem with Kelly's contractors is that none of them are Underground trained, meaning they can't go in any boxes built into the paths or stuff like that, meaning they have to send the job back for a proper engineer fix the fault

Although normally this takes a matter of days at most, if a Kellys guy sends a job back in the morning it's normally done that afternoon, unless he messed up when closing the job and said that the job was finished, which wouldn't surprise me