BT or Plusnet

Soldato
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5 Jan 2009
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Out of the two, which is the better ISP to go with? Was pretty much set on going to BT Infinity 1 38Mbps, but I see Plusnet have the 76Mbps for the same price.

Any major reason not to go for the faster connection, especially with it having 20Mbps upload?
 
Of those two I'd choose PlusNet, in fact I've been with PlusNet for years.

Don't forget to check the cashback sites for offers.

Sky are also worth a look.
 
Of those two I'd choose PlusNet, in fact I've been with PlusNet for years.

Don't forget to check the cashback sites for offers.

Sky are also worth a look.

Yeah BT has better cashback via QuidCo, just need to work out what's best over the 12/18 months. We're with Sky now and not impressed. Plus I may to use the odd torrent here and there so would prefer to not be with Sky...
 
Yeah BT has better cashback via QuidCo, just need to work out what's best over the 12/18 months. We're with Sky now and not impressed. Plus I may to use the odd torrent here and there so would prefer to not be with Sky...

What you're saying is beyond misinformed.

Sky don't prevent you from torrenting or restrict speeds on p2p or anything else for that matter. Every single UK ISP is subject to court orders from rights holders, Sky was one of the few who went to court and argued for it's customers rights repeatedly at every available level domestically, others gave it up without a fight. As to the UK domain blockade against certain sites it affects Sky, BT, TalkTalk,VM and others, you'd have to be living under a rock not to know by now how easily it's avoided. Ironically despite being owned by BT, Plusnet haven't joined yet but it's probably only a matter of time.

Go and research VPN's or cloud based p2p services if you wish to avoid the world knowing what you are downloading (legal or otherwise), but don't slate the very ISP's who should be congratulated on taking a stand even when users are naive enough not to protect themselves.

Oh and BT's Quidco is usually better at the start of the month than the end, they adjust it depending on how close they are to target.
 
If you want to get some decent offers ring plusnet and tell them you've seen some offers online and want to speak to COT (call options team) to see what they can offer you as your deciding weather to go with plusnet or not. Play hard as well.
 
PlusNet COT (Customer Options Team) is for existing customer leaving, they can't and won't deal with a new acquisition as that's what the Sales side do.
 
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Yeah BT has better cashback via QuidCo, just need to work out what's best over the 12/18 months. We're with Sky now and not impressed. Plus I may to use the odd torrent here and there so would prefer to not be with Sky...

I've been with Plusnet and BT over the last 12 months(among others!). Connections with either are pretty much the same(Plusnet - £5(?) static IP one off charge - if required). Plusnet's unique selling point was helpful UK based CS despite them being a low cost mass market ISP. BT's USP is massive cashback/voucher/discount(if you time your order right) over a shorter 12 month contract - despite carp overseas CS, but you can use UK based BTCare on Twitter(they are apparently moving much of the overseas stuff back to the UK soon).
 
Out of the two, which is the better ISP to go with? Was pretty much set on going to BT Infinity 1 38Mbps, but I see Plusnet have the 76Mbps for the same price.

Any major reason not to go for the faster connection, especially with it having 20Mbps upload?

I moved from BT to Plusnet myself last year.

You basically get a cheaper price with Plusnet. I save £10 a month with the 76Mbps package from Plusnet and that is why I switched to them.
 
I moved from BT to Plusnet myself last year.

You basically get a cheaper price with Plusnet. I save £10 a month with the 76Mbps package from Plusnet and that is why I switched to them.

This is my thoughts right now, but I'm not keen on an 18 month contract, especially if I go with them and for whatever reason I have a bad experience.

BT's USPs are the good cashback and prepaid card as you say, but many people thus far this year have reported problems getting their cashback from BT...

Not going to lie; I know more Mbps isn't everything but I dare say 76Mbps would be nice over the 38Mbps, and the 20Mbps would really be useful for Google drive syncs. Working it out though plusnet seems more expensive than BT, but I need to double check...
 
What you're saying is beyond misinformed.

Sky don't prevent you from torrenting or restrict speeds on p2p or anything else for that matter. Every single UK ISP is subject to court orders from rights holders, Sky was one of the few who went to court and argued for it's customers rights repeatedly at every available level domestically, others gave it up without a fight. As to the UK domain blockade against certain sites it affects Sky, BT, TalkTalk,VM and others, you'd have to be living under a rock not to know by now how easily it's avoided. Ironically despite being owned by BT, Plusnet haven't joined yet but it's probably only a matter of time.

Go and research VPN's or cloud based p2p services if you wish to avoid the world knowing what you are downloading (legal or otherwise), but don't slate the very ISP's who should be congratulated on taking a stand even when users are naive enough not to protect themselves.

Oh and BT's Quidco is usually better at the start of the month than the end, they adjust it depending on how close they are to target.

Thanks for the advice, but please don't have a go just because I'm not some networking/ISP expert.

I'm trying to read and get up to speed but I was under the impression that Sky had been legally forced to hand over details of customers downloading illegal stuff to and external firm with a court order. I've obviously misunderstood the situation.
 
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Remember you are not comparing apples with apples.

Plusnet 40meg fibre is limited to 2meg upload, whereas BT is 10meg. Something that I think might be important to some.

Although I am on 80meg plusnet service at the moment, if I want to downgrade, I'm probably going to have to go elsewhere.
 
Remember you are not comparing apples with apples.

Plusnet 40meg fibre is limited to 2meg upload, whereas BT is 10meg. Something that I think might be important to some.

Although I am on 80meg plusnet service at the moment, if I want to downgrade, I'm probably going to have to go elsewhere.

The Plusnet 76Mbps is the same price as the BT 38Mbps so why would anyone want to downgrade for the same price?
 
Thanks for the advice, but please don't have a go just because I'm not some networking/ISP expert.

I'm trying to read and get up to speed but I was under the impression that Sky had been legally forced to hand over details of customers downloading illegal stuff to and external firm with a court order. I've obviously misunderstood the situation.

But of course any large company is going to give up customer details if compelled to by a Court order? No company is going to risk being held in contempt of court. The fine could be massive. Millions of pounds.
 
But of course any large company is going to give up customer details if compelled to by a Court order? No company is going to risk being held in contempt of court. The fine could be massive. Millions of pounds.

Really anyone who is tempted to torrent should be using a VPN(ideally non-logging) -

Dr. Tom Chothia and other computer scientists from Birmingham University conducted a three-year research study in which they found a somewhat astonishing trend: the IP addresses of people who illegally torrent popular content is monitored and recorded within three hours of the download.

https://dottech.org/79700/people-wh...ed-recorded-within-3-hours-of-download-study/

And that article was from 2012.
 
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