BT socket extension

Juju04 · 23 Jul 2018 at 18:01

Hi,

Not sure whether this is the current place to ask this.

Got virgin installed with a new virgin telephone socket. Have alarm connected to bt junction box near the door where the line enters the property. BT master socket is next to virgin socket. I doubt this will work but anyone know if I connect both the sockets via the extension ports will mean my alarm can access the virgin line to dial out? as the bt line is going to be cancelled.

Iron-man · 23 Jul 2018 at 19:21

if 1 pair of wires is connected to your alarm box and the other to the socket next to virgin then it can be diverted into the virgin socket as an extension

Juju04 · 27 Jul 2018 at 15:12

unfortunately I can't as they have linked the alarm at the junction box near the front door away and not at the socket. as the bt line is dead is it possible to connect the AB lines that enter the bt socket as an extension into the virgin socket?

pcfarrar · 27 Jul 2018 at 15:33

Do you have a photo of the inside of the junction box you can post?

Juju04 · 27 Jul 2018 at 16:04

Junction box near door, the alarm has been linked here

https://ibb.co/bvNROo

https://ibb.co/jbGp9T

Just wondering whether i can move the line coming into the bt socket and put it into the extension section of the virgin socket

bremen1874 · 27 Jul 2018 at 16:48

Your images don't work. If you can see them check the sharing permissions.

Juju04 · 27 Jul 2018 at 17:04

ive updated the post as links

bremen1874 · 27 Jul 2018 at 17:12

Did BT do all of that wiring, or is there an element of DIY?

Juju04 · 27 Jul 2018 at 17:14

BT did the initial wiring but when they installed the alarm they have added a connection to the junction box. doesn't look pretty

bremen1874 · 27 Jul 2018 at 17:22

I'd run a new cable directly from the alarm to the Virgin socket.

If you really want to use the existing cable you could use one of the spare pairs and leave BT's wiring inplace.

Hard to believe that even BT would install their master socket at the angle.

Avalon · 28 Jul 2018 at 16:28

When you order Virgin you can specify they convert over existing extensions at time of install (used to be free, may have changed), the only part they can't officially do anything with is the BT master socket.