BT termination fee

digisatman · 1 Feb 2009 at 10:06

Hey all,

I took over a take-away business in July and BT was the provider at the time. We contacted them and told that we were the new owners and wishes to continue with the 2 telephone lines.

A month ago, I changed providers to XLN on reccomendation of a friend and now BT is sending me a termination bill of almost £350!

BT say that they are within their rights as we entered into into a 2/3 year contract, but the fee seems extortionist!

Any advice?

cheers

Immsy · 1 Feb 2009 at 10:09

If you entered into a contract agreed with them and then broke it after only 1 month they are probably charging you for the rest of the remaining term so yes its probably about right.

jhmaeng · 1 Feb 2009 at 10:09

You probably agreed to a new 24 or 36-month term on those two lines, and now that you're cancelling, you're basically liable for the line rental x number of lines x number of months... Same as a mobile phone contract.

V4NT0M · 1 Feb 2009 at 10:10

Did you not check first with BT?

How much was the monthly bill?

NightSt@lk3r · 1 Feb 2009 at 10:12

Pay up, you entered into a contract then broke it, you messed up.