BT Total Broadband

spike's · 2 Dec 2006 at 21:10

evening all.

i am doing a bit of research for my gf and her family.
they need to change their broadband supplier ( long story ) and are quite interested in the broadband phone thing ( from the adverts ).

as far as i can tell its £22.99 for the first 3 months, then £26.99 thereafter.

http://www.bt.com/broadband/bb_info...ction=prod_page_2000_E&presalesProduct=2000_E

does this include line rental? and whats it like?

Al-Ectrician · 2 Dec 2006 at 21:17

In my opinion, the homehub supplied is total pants, the rest is ok although for £26/month is a bit pricey.

Al

tolien · 2 Dec 2006 at 21:25

You'll have line rental on top of that.

Vonhelmet · 2 Dec 2006 at 21:35

Yes, you pay line rental on top of that. We have Total Broadband, but we're on the cheapest package because we're poor. 2GB a month is serious rationing...

Anyway. The phone thing works well. We got the 2500V router from them for £25 and it's pretty good. Something the wireless drops, but that's pretty normal anyway.

So... it's quite good on the whole.

Fergie · 2 Dec 2006 at 22:15

I would not recommend BT to anyone. Their customer services are absolutely awful. I spent 2 months trying to get broadband access with them and in the end I never got it!

Whenever I rang services (on hold for at least 30 mins each time) I was given mis-information, and lied to. I had to cancel after all I went through with them, and now am with Tiscali. They are soo much more helpful, (i'm not sure how they compare speed wise) and they offer unlimited broadband. (ATM its £9.99 for first three months, then 12.99 thereafter. Although as with BT you have to factor in line rental.)

Overall, do not get them to go with BT, they SUCK! :mad:

m@rty · 2 Dec 2006 at 22:56

Just to let you know you have to pay for that phone thing you see on the adverts seperate.

tolien · 3 Dec 2006 at 00:40

Fergie said:
and now am with Tiscali.

I'd recommend Tiscali much less than I would BT.

spike's · 3 Dec 2006 at 11:22

m@rty said:
Just to let you know you have to pay for that phone thing you see on the adverts seperate.

i was lead to believe that if you went for the highest package you got the phone thingy for free.

Clarkey · 3 Dec 2006 at 17:54

tolien said:
I'd recommend Tiscali much less than I would BT.

Sorry but no, tiscali offer FAR better value than BT, and the service is fast and reliable.

BT are a ripoff.

tolien · 3 Dec 2006 at 20:18

Clarkey said:
Sorry but no, tiscali offer FAR better value than BT, and the service is fast and reliable.

I wasn't implying BT was decent (indeed, they've got their flaws too), but Tiscali, "fast and reliable"? You're having a laugh (and their users agree).

Immsy · 3 Dec 2006 at 21:24

spike's said:
i was lead to believe that if you went for the highest package you got the phone thingy for free.

You do get it free on option 3.

Clarkey · 3 Dec 2006 at 22:40

tolien said:
I wasn't implying BT was decent (indeed, they've got their flaws too), but Tiscali, "fast and reliable"? You're having a laugh (and their users agree).

I am one of their users, service quality is good here.

Fergie · 4 Dec 2006 at 12:10

tolien said:
I wasn't implying BT was decent (indeed, they've got their flaws too), but Tiscali, "fast and reliable"? You're having a laugh (and their users agree).

Although I do agree with you about the "fast a reliable" comment, for a normal net user they are a lot better value and their customer services are not a joke unlike BT's.

spike's · 5 Dec 2006 at 23:16

anyone else?

barnettgs · 5 Dec 2006 at 23:46

tolien said:
You'll have line rental on top of that.

Erm, don't you need to get a line first before getting broadband? :confused:

tolien · 8 Dec 2006 at 13:17

barnettgs said:
Erm, don't you need to get a line first before getting broadband?

Er, I didn't say you didn't?
I was stating that the price for BT Broadband didn't include the BT Option [1-4]...

Clarkey said:
service quality is good here.

You're an exception then.

ruffneck · 8 Dec 2006 at 13:31