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- Joined
- 8 Dec 2020
- Posts
- 17
Grateful for any guidance or suggested solutions to remedy the below. I’ve been looking at all the forum’s, threads and various YouTube videos to try and fix this. My hardware was initially purchased and put together myself in May 2020 (unless otherwise stated):
MOBO: Msi B450 Tomahawk Max
CPU: Ryzen 7 3800x
AIO: Cooler Master MasterLiquid ML360R (July)
RAM: Originally ‘Corsair LPX 16GB’, now ‘G Skill trident z 32gb’ since start of December.
GPU: MSI RTX 2070 Super gaming x
PSU: Corsair TX850M
Boot: Samsung 860 EVO 500GB SSD
Game drive: WD Black SN750 1TB NVMe M.2
Have been having intermittent issues for a few months, since July, with my build freezing either in game (CoD:MW,CW+Warzone; The Division 2; Star Wars Squadrons) or after exiting something which might cause high utilisation. Initially I believed this was due to my settings being set to high with the addition of raytracing on, so reduced these down to normal levels (raytracing off). However I also noticed the GPU was running without fans spinning automatically and so would heat up and crash, which led me to think it might have been a temps issue so invested in an AIO and more case fans plus set custom fan curves on the GPU in Afterburner from start-up (this issue seems to have subsided recently for some reason other than the new fans).
More recently the instability raised its head again. Having done more troubleshooting and investigating I noticed CPU was at +80% utilisation with GPU in single figures, therefore thinking the integrated CPU graphics were running games (only) and GPU was sitting near enough idle. This gave me the impression the GPU wasn’t being recognised / used for games. Having looked through a number of forums and on NVIDIA’s website I adjusted the Manage 3D settings to force use of my 2070S, which seemed to work for a while but then would cause crashes after a little time, if I switched screen [Alt tab] (to look at discord for example) or sometimes when I “quit to desktop”.
To explain the crashing experienced; this is never BSOD. The picture stays up but is unresponsive, with audio on a few second loop. I have control of the mouse but not (always) able to pull up task manager or other monitoring apps to see what’s going on – let alone close the frozen game or force a restart. Always need to do this from the case restart. The times I have been able to pull up task manager the GPU appears as -1% utilisation but can’t run through any of the others as this monitoring freezes also.
As I’m sure you can imagine, the inconsistent performance is driving me crazy(!!). I’ve recently upgraded the RAM as read this could have been an issue but not resolved.
I’ve run a number of stress test with TechPower GPU-Z / MSI Afterburner (no O/C, all default) / Heaven Benchmark 4.0 and these perform fine, but then will occasionally crash when testing stops(??). I’ve run other testing with Performance Test (Passmark), Prime95 and monitoring with CPUID HWMonitor – temps etc, look fine. NVIDIA GPU Driver updates (v457.51), BIOS (v7C02v39),Chipset (v2.9.28.509) drivers and Windows updates all installed.
My neighbour, who is more savvy, has also tried to troubleshoot over the past few months but drawing a blank also with no clear signs of what might be failing.
If it’s a hardware issue then I will happily change any parts suggested, it’s just identifying the culprit that I’m really struggling with.
To highlight I am looking to upgrade the GPU (3080FE), mobo(likely B550 or x570) and CPU (R9 5900x) once there is stock, if ever. HOWEVER, not going to purchase until I can identify my ongoing issue(s).
Many thanks in advance for any help here!!
MOBO: Msi B450 Tomahawk Max
CPU: Ryzen 7 3800x
AIO: Cooler Master MasterLiquid ML360R (July)
RAM: Originally ‘Corsair LPX 16GB’, now ‘G Skill trident z 32gb’ since start of December.
GPU: MSI RTX 2070 Super gaming x
PSU: Corsair TX850M
Boot: Samsung 860 EVO 500GB SSD
Game drive: WD Black SN750 1TB NVMe M.2
Have been having intermittent issues for a few months, since July, with my build freezing either in game (CoD:MW,CW+Warzone; The Division 2; Star Wars Squadrons) or after exiting something which might cause high utilisation. Initially I believed this was due to my settings being set to high with the addition of raytracing on, so reduced these down to normal levels (raytracing off). However I also noticed the GPU was running without fans spinning automatically and so would heat up and crash, which led me to think it might have been a temps issue so invested in an AIO and more case fans plus set custom fan curves on the GPU in Afterburner from start-up (this issue seems to have subsided recently for some reason other than the new fans).
More recently the instability raised its head again. Having done more troubleshooting and investigating I noticed CPU was at +80% utilisation with GPU in single figures, therefore thinking the integrated CPU graphics were running games (only) and GPU was sitting near enough idle. This gave me the impression the GPU wasn’t being recognised / used for games. Having looked through a number of forums and on NVIDIA’s website I adjusted the Manage 3D settings to force use of my 2070S, which seemed to work for a while but then would cause crashes after a little time, if I switched screen [Alt tab] (to look at discord for example) or sometimes when I “quit to desktop”.
To explain the crashing experienced; this is never BSOD. The picture stays up but is unresponsive, with audio on a few second loop. I have control of the mouse but not (always) able to pull up task manager or other monitoring apps to see what’s going on – let alone close the frozen game or force a restart. Always need to do this from the case restart. The times I have been able to pull up task manager the GPU appears as -1% utilisation but can’t run through any of the others as this monitoring freezes also.
As I’m sure you can imagine, the inconsistent performance is driving me crazy(!!). I’ve recently upgraded the RAM as read this could have been an issue but not resolved.
I’ve run a number of stress test with TechPower GPU-Z / MSI Afterburner (no O/C, all default) / Heaven Benchmark 4.0 and these perform fine, but then will occasionally crash when testing stops(??). I’ve run other testing with Performance Test (Passmark), Prime95 and monitoring with CPUID HWMonitor – temps etc, look fine. NVIDIA GPU Driver updates (v457.51), BIOS (v7C02v39),Chipset (v2.9.28.509) drivers and Windows updates all installed.
My neighbour, who is more savvy, has also tried to troubleshoot over the past few months but drawing a blank also with no clear signs of what might be failing.
If it’s a hardware issue then I will happily change any parts suggested, it’s just identifying the culprit that I’m really struggling with.
To highlight I am looking to upgrade the GPU (3080FE), mobo(likely B550 or x570) and CPU (R9 5900x) once there is stock, if ever. HOWEVER, not going to purchase until I can identify my ongoing issue(s).
Many thanks in advance for any help here!!
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