That was some useful information!
Of course, Dell and other major manufacturers are selling good system at a reasonable cheap price...In fact I have always recommended my friends to buy PCs from PC World or order it from PCWorld.co.uk website so if they have any problems with it, they can always take it to PC World.
Dell offers unbeatable value for money but any problem you have with system is big hassle to phone Dell & try to arrange your pc to be picked up for fix if any part broken within a year. I was told several times how hard it is to call Dell to get your pc sorted. Also few cost-cuttings are visible such as keyboard/mouse ports missing so two usb ports are used for keyboard/mouse so have to be very carefull on system specification when ordering! I just found this out on my friend's latest dell system a couple of months ago!
Dell's proprietary motherboard is almost unreplaceable if it broke and you don't want to buy expensive component from Dell. You face a new system rebuild with a new case/motherboard plus maybe Windows XP if Dell warranty is over.
However, it is not really a problem for them if everything goes well. I went to set up Dell PC for my friend, I noticed that there are so many proprietary and junk softwares. I had to uninstall several of them apart from drivers (which was tricky deciding which is driver and which is not driver!) because you get silly pop-up messages from Dell Update and some useless demos or 6 months trials, it's as if their Dell systems are being sponsored by commercials!
Add to that, a guy I know got £850 dell system recently with excellent graphic card yet there were no system restore CD, nor Windows CD! It means you have to go through the hassle of calling them to ask for it but hey, you get what you paid for.
Computer newbie would be confused by thing like that, I just think a clean and simple Windows XP default install should be left like that and let users install their own softwares like AVG free edition.
The reason I wanted to build PCs is that you can get it working exactly (also Windows XP) as you would like it to be when you sell it to customers which is why I build for myself. Also easier to find firmware/software updates for motherboards if you build system with a popular model/make motherboard. It means paying a bit more but you are actually paying a bit more for convience.
It is just like you would rather go for a good local fish/chip takeaway at higher cost rather than going to McDonald, not knowing the whether the 'quality' of food would be good or bad depending on staffs working there!
I think I am getting better idea of how much should I charge...it would be £100 or more per system. At least £100 should be more than enough to cover labour and any unexpected issues!
I was told recently by a computer shop owner which is 'Don't charge too cheaply or customers will take the advantage of you!'