Business Router

Logsi · 18 Jan 2017 at 09:17

ov_sjo said:
I've never heard of an 80/20 FTTP service... I am questioning this.

It was at a time where I was skeptical we'd ever have FTTP at the new premises so just went for the lowest speeds to get the ball rolling. Will probably upgrade to 300mbps soon.

Green line is the fibre going in so I'm guessing I'm stuck using PPPoE.

Logsi · 18 Jan 2017 at 09:31

pepp77 said:
Damn, probably the worst thing Avaya did to the IP office was allow BT to have their own branded versions (hell just allowing BT to install them is a joke). We have taken over the maintenance of so many BT installed IP Offices as they install the same config into each site with the most basic of changes incorporated, so instead of a phone having a persons name on it, it will have User 201 etc, then they want to charge more to put real names on it.

Have to agree with others you should definitely be looking at SIP over ISDN, it is about half the cost just for the trunks, then calls are cheaper and if you need to move office you can just move without having to get the lines and telephone numbers moved.

Drop me a trust message if you ever get really annoyed with BT and I am sure my company can do a much better job (we were the first company in the world to install and IP Office in Japan and have other companies all over the world).

For the router, personally I would be looking at getting something like a sonicwall in there and have both the fibre connections running through it, either in load balance or auto failover mode.

Finally I will say best of luck.

It's a joke. They're constantly up-selling on the simplest of tasks. I rang to ask about how much they charge for extra licenses for handsets and they came back with £70 each license for an Avaya handset plus another £3 quarterly fee for god knows what. Before that they explained that our system, they sold us, can only take 12 handsets so would have to spend £1500 to have any more. Unbeknownst to the them I'd been contacting other companies about licenses so ended up paying £30 each for licenses all in and they work a treat.

I've set the phones up myself and that's where I realised they have such minimal programming done to them for our office setup. The bloke was here for 3 days setting the system up and I did the same thing in 20 minutes...

I've lodged a complaint now and will be complaining in my free time from now on as the service has been terrible. We were fed a load of false promises which meant we've wasted loads of money and time.

Will keep that in mind for the future and get in touch dude!

EDIT-

Caged said:
Are you dealing with BT or with a company trading as BT Local Business, because they are all bad. You'll need a DrayTek router with two Ethernet WAN ports - the 2925 is the lowest model that does this. Bear in mind this tops out at 300Mbps of throughput. If you want something a bit more powerful then look at the Ubiquiti EdgeRouter or EdgeRouter Pro.

Good shout on the 2925. How does the 2925ac compare to the 2860ac? We do have 3 connections here, 2 FTTP and one ADSL. But utilising the 2 FTTP connections would be best. Will look at the others mentioned. This sounds a bit like a rabbit hole of routers!

EDIT - The Ubiquiti UI looks lovely!

Caged · 18 Jan 2017 at 09:52

I don't like the wireless on DrayTek boxes. I don't really like DrayTek boxes but they get good support here, are reasonably easy to set up and are cheap for the feature set and quality.

There's no getting away from PPPoE - however you should look for a router that supports RFC 4638 so you can run full 1500 byte packets across the Internet links. I assume BT support these, I know the underlying service does.

Logsi · 18 Jan 2017 at 11:24

Forgive my ignorance with these dual WAN setup failover/load balancing routers but if say I have an in house mail server connected to this how would the IP address resolve between the two connections?

bremen1874 · 18 Jan 2017 at 11:39

Your port forwarding settings will include information about the WAN/WAN IP they relate to.

Caged · 18 Jan 2017 at 12:51

I wouldn't try and load balance really, at least not from day one - just do some basic routing policy. E.g. use one line for important real-time stuff like voice if you run that, remote desktop services, business critical cloud services etc. and use the other for web browsing, downloading software updates.

Caged · 18 Jan 2017 at 17:47

I think you need to keep the Openreach ONTs as well - though that's not really a bad thing since they are considered part of the service and just provide a demarcation point and something for Openreach to run tests to.

You might potentially be able to use something like a GPON SFP on the fibre, but there's really no point.

Logsi · 9 Mar 2017 at 10:08

Bit of a thread resurrection. Got that Draytek 2925 Router and it's been fantastic and a much better device than the home hub.

Reason for posting again is that BT are having a laugh with us. They've called out of the blue and are now pushing SIP onto us to which I ask why are we being offered this now that we have had all these ISDN and phone systems put in. Fast forward to pushing lease lines and not costing much more and all that BS. Can't get SIP over FTTP and now can't upgrade our speeds higher than 76mbps on FTTP business...what truth is in this?

We bought these FTTP on the premise that we could upgrade to higher speeds. Total shambles...

pepp77 · 9 Mar 2017 at 10:53

SIP can easily be run over FTTP/C, hell it can be run over ADSL if it is a decent ADSL connection and not used for Data as well. A single SIP call even using the least compressed codec available to SIP at the moment (G711) only uses 64kbps + overheads which amounts to less than 100kbps for each call, so on a half meg connection you should be able to run 4 or 5 calls without issues.

SIP is the way forward and has been our primary line type for a good few years now.

Once you add up the individual costs of all these different connections a decent leased line with a reputable provider (expo-e, Virtual1, etc) probably wont actually cost that much more. Then get a decent firewall on it rather than a router and away you go.

If you then go that way the options on the IP Office open up greatly, one-x mobile, softphone communicator, click to dial, outlook integration (release versions permitting) to name a few.

Caged · 9 Mar 2017 at 19:38

Logsi said:
Bit of a thread resurrection. Got that Draytek 2925 Router and it's been fantastic and a much better device than the home hub.

Reason for posting again is that BT are having a laugh with us. They've called out of the blue and are now pushing SIP onto us to which I ask why are we being offered this now that we have had all these ISDN and phone systems put in. Fast forward to pushing lease lines and not costing much more and all that BS. Can't get SIP over FTTP and now can't upgrade our speeds higher than 76mbps on FTTP business...what truth is in this?

We bought these FTTP on the premise that we could upgrade to higher speeds. Total shambles...

BT Business don't seem to offer their business broadband services at rates higher than 80/20, regardless of the physical connection. I assume they don't want to take away from their BTnet leased line service. They physical network can do whatever Openreach offer, I have no idea what ISPs are providing business-grade FTTP services at the same sort of speeds that are available to consumers, it's unfortunately a bit of an ignored product.