Buying a used item without a receipt

[Rannoch]

Looking to purchase an item that doesn't have a receipt. The buyer bought it from eBay and is now selling it. The seller is local, he's telling me the item has a 2 year warranty under EU law and has been registered to the manufacturer. If the item develops a fault can I contact the manufacturer for a repair?

Thanks

 

[VincentHanna]

Unlikely without proof of purchase.

 

[teenwolf]

i am not a shop

what item is it ?

 

[Rannoch]

it's a telescope

 

[teenwolf]

it's a telescope

like this ?

 

[VincentHanna]

If it's been "registered to the manufacturer", that tends to be under somebody's account linked with an email address - That somebody would have to deal with the warranty claim for you.

 

[Rannoch]

I have owned several models of this scope and never had an issue. It's basically half price and the saving is massive, it's 4 months old. Probably worth a punt...

 

[teenwolf]

I have owned several models of this scope and never had an issue. It's basically half price and the saving is massive, it's 4 months old. Probably worth a punt...

does the manufacturer go off serial number for warranty ?

 

[Megahurtz400]

I have owned several models of this scope and never had an issue. It's basically half price and the saving is massive, it's 4 months old. Probably worth a punt...

This is the gamble you take, if you want the full support of the manufacturer then you'll have to pay full price.

Nothing to say that you can't try the manufacturer if a fault does develop though...

 

[BUDFORCE]

like this ?

Tons of those knocking about on eBay.

 

[Chris Wilson]

You could ring the manufacturer and ask if the warranty is transferable, but as (Vincent I think) said, without proof of original purchase date and place it is unlikely they'll want to stick their necks out.

 

[radderfire]

Extremely unlikely, as warranties are usually not transferable, they are a contract between the manufacturer and original buyer.

 

[Rannoch]

Thanks all. Will contact the manufacturer as suggested.

 

[Hades]

it's a telescope

Have you looked into it a bit further?

 

[pastymuncher]

Even a reciept may be worthless anyway as most refunds go onto the card that was used when the item was purchased and as it won't be yours or your name even on it then you wouldn't get any refund. That's not to say it won't serve as proof of purchase but as the others have said any registered items will be tied to a account that won't have your name and address on it. Better to look at used items as having no warranty.

 

[Jim99]

he's telling me the item has a 2 year warranty under EU law

That is a myth, and always has been. Unfortunately people keep repeating it.

 

[arknor]

like this ?

I bought that but it arrived like this

Can I refund it?

 

[jpaul]

Seller should be able to show you screen captures , emails, proof of ebay purchase , at a minimum, to substantiate his claim

 

[Beans on toast Dave]

Looking to purchase an item that doesn't have a receipt. The buyer bought it from eBay and is now selling it. The seller is local, he's telling me the item has a 2 year warranty under EU law and has been registered to the manufacturer. If the item develops a fault can I contact the manufacturer for a repair?

Thanks

i would take it as NO warranty, unless the warranty's transferable it will only be valid for the original buyer

 

[fez]

i would take it as NO warranty, unless the warranty's transferable it will only be valid for the original buyer

Yeah, i'm not sure quite why this is legal but companies quite often only honour the warranty for the first owner.