Can anyone help? Finding bios on win 8.1

19rich79

19rich79

19rich79

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13 Jul 2014
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Hi all, I've read loads but can't find the problem. I can get to my password screen, it displays no network connection but let's me sign In. I then get a black screen and cursor. It is windows 8.1. I can't boot into safe mode using f8 or restart and shift from the password screen. I have the 8.1 discs but do nothing when inserted. My son kindly managed to install mpc cleaner which I had been struggling to remove before crashing. Any ideas would be welcome. Many thanks as always.
 
If you're trying to do a re-install of windows, when the PC is immediately booting up, spam the DEL or F11 (probably both!) key until you get into the BIOS.

From there change the boot device from the hard drive to the DVD drive, and you'll be good to go.

No idea what MPC Cleaner is though, first google links refer to how to remove it so doesn't seem like good anti-virus software to me...
 
Hi, unfortunately neither worked, both methods prevented the screen coming on at all. The MPC cleaner appears to have been an issue rather than an attempt at a solution. I don't think he meant to instal it.

Any other ideas? Thanks
 
Can you give us some information about your computer, is it a desktop or a laptop and what make and model is it, then you will probably get more help with this issue.
 
After reading up on MPC Cleaner which appears to be malware the only viable option to get rid of it is to completely wipe the drive once you have restored bios access. Can you access the bios if you unplug the drive it was installed on? What board is it? It may have a second bios.
 
Hi this is my set up
1 x AOC E2460SH 24" Widescreen 1ms Gaming LED Monitor - Black £107.99
1 x Sapphire Radeon R7 265 Dual-X 2048MB GDDR5 PCI-Express Graphics Card £89.99
1 x TeamGroup Elite Black 8GB (2x4GB) DDR3 PC3-12800C11 1600MHz Dual Channel Kit (TED38GM1600HC11DC01) £53.99
1 x SuperFlower Golden Green HX 550W "80 Plus Gold" Power Supply - Black £49.99
1 x GAZ97PD3 MB
1 x Seagate Barracuda 7200RPM 1TB SATA 6Gb/s 64MB Cache - OEM (ST1000DM003) HDD £44.99
1 x Intel Pentium K Anniversary G3258 Socket LGA1150 Processor - Retail £43.99
1 x Zalman Z3-Plus Midi-Tower - Black £39.95
1 x Edifier M1370 2.1 Speaker System - Black £19.99
1 x Raijintek Aidos Direct Contact CPU Cooler - Black £13.99
1 x LiteOn IHAS124-14 24x DVD±RW SATA ReWriter (Black) - OEM £11.99
1 x Gigabyte KM6150 Keyboard and Mouse Set £9.95

Thanks
 
If you can't get to the BIOS on boot-up, let the PC boot to the logon screen then hold down the shift key while clicking on power and then restart. You'll get a screen with options, one of those is to reboot to UEFI settings.
 
Sounds like possibly the monitor doesn't like displaying the BIOS maybe due to resolution - if possible try another monitor connection HDMI, DVI, etc. to see if it shows.
 
So, I unplugged the sata cable and the monitor wouldn't come on, I also changed the cable to a DVI cable, that didn't work either. Any other ideas greatly appreciated, thanks.
 
Try resetting the CMOS, looks like the jumper is just above the front panel and USB connectors in the bottom right. While the PC is off, bridge those two pins with a screwdriver for a few seconds.
 
Hmm, is the source set correctly?

Try tapping Delete while booting up, see if it gets into the BIOS, sometimes the boot screen is too fast to see. If you have a spare keyboard to try that may help.

After that it's a case of unplugging everything from the motherboard and swapping things out.
 
Ooh, moved some cables around and it has booted to BIOS has been reset - which should I choose, I think i picked up a virus -
1 - load optimized defaults then boot
2 - load optimized defaults then reboot
3 - Enter BIOS

(I'm very excited)
 
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