Can anyone help with Acronis true image error logs please?

JamesUK

JamesUK

JamesUK

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Joined
22 Nov 2002
Posts
465
Location
Liverpool
Hi, I have bought a 1TB Crucial MX500 SSD Drive for my Lenovo Ideapad 510 Laptop, using the acronis software i selected automatic clone as suggested by the crucial tutorial and i keep getting to the part after where it says locking c: then it says cloning disk and has stages 1 of 8 of copying the partitions it seems to get to 8 then gives an error and says to look at the logs, i do know where the logs are located but there are a few folders with logs so i am not too sure which i am supposed to be looking at to find out why i keep getting an error.

Can anyone help at all, i could then maybe upload the log as well if i can't work it out.

Thanks

James
 
Oddly enough I think it might be a usb port issue, the ssd was being seen connected to my usb 3 port but just getting that error everyone it came to copying the clone, I have since connected the ssd to one of the usb 2 ports and send to be copying over fine now. Does that mean there's something up with my it usb 3 port do you think or if that normal and something to do with the driver?

James
 
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