Can you cancel Sky and sign back up at the same address as new customer?
- Thread starter R.O.S.S.I
- Start date
Really?! What was your original price?
I know someone that has done this for the last three years, if not pushing five years now.
To the point they will tell him he will not get offered half price line rental again, the guy on the phone insisting that he will make sure that no offers are made.
Two days later he was contacted by sky asking him if he would change his mind if they cut his line rental in half for 12months
To the point they will tell him he will not get offered half price line rental again, the guy on the phone insisting that he will make sure that no offers are made.
Two days later he was contacted by sky asking him if he would change his mind if they cut his line rental in half for 12months
Had Basic entertainment, HD, Sports and Films. 50odd a month from memory.
Had 6 months half price just before i cancelled and 3 months half price ending around christmas
Associate
You can, but as mentioned it would be against the terms you agreed to when you joined Sky.
They have basic procedures to check if you are a current or recently cancelled customer. These usually involve searching through information they have about older accounts, although how many checks are performed usually varies on even the advisor level (as in, it can vary from person to person).
I would be sure you are actually speaking to the Retention department, as the people you are dealing with there would probably earn commission on each 'save' they make. Unless of course you came off as very unpleasant and/or unwilling to change your mind.
I wouldn't quite use a term as strongly as fraud, but it is nonetheless stipulated against in the terms you agree to when you first join (even in other people's names or what-not). Setting up a new account is largely fine when at a different address however.
I think you're conflating corporate (as in what BSkyB's actual policy is) and personal (as in what the individual person you are dealing with understands these policies to be and what he gains by signing you up) levels here.
Sky's official line would be that you would be ineligible for that offer having taken a similar one before (i.e. when you joined).
Dont forget to check Quido too, sometimes massive cash back offered
Ive just cancelled with the thought of getting the wife to go back at a later date
We are going to see how we go without it for a few month, it is just terrible for repeats and reruns.
Ive always said aswell if you aint seen it by the time its on sky you aint that bothered about it in the first place
Ive just cancelled with the thought of getting the wife to go back at a later date
We are going to see how we go without it for a few month, it is just terrible for repeats and reruns.
Ive always said aswell if you aint seen it by the time its on sky you aint that bothered about it in the first place
Deleted member 11679
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Deleted member 11679
Always found Sky very helpful. Been with them for just over two years, always had movies but did cancel sports initally - have taken it back now for the NFL.
Don't really feel the need to get something from them every year.
I would say this though, they are going to need to continue evolving Sky Movies. The anytime feature was a step in the right direction, however something like Netflix is about the same price and offers quite a bit more from what I can see.
Don't really feel the need to get something from them every year.
I would say this though, they are going to need to continue evolving Sky Movies. The anytime feature was a step in the right direction, however something like Netflix is about the same price and offers quite a bit more from what I can see.
Associate
- Joined
- 10 Sep 2008
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- 1,644
I left before then, pretty much after the F1 Season finished. I still wouldn't have taken the HD offer in any case - I don't like the idea of having to buy something you don't want in order to buy something you do.
Associate
- Joined
- 13 Jun 2012
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- 437
virgin media gave me free installation and 20 off my first bill because i rang up complaining and saying i wanted to cancel as it was ridiculously expensive to charge me for installation when i already had the correct connections from a previous time
Fair enough. Not sure I'd want to be watching the F1 in SD, though.
I hate to say it but the original price of the HD box without the 12 month HD subscription was £499. EVERY customer gets an offer of some sort when they first sign up. Free Install? Full price is £120. Some might pay half price or free but the actual full price is £120. How about a HD box Sir? No problem. You don't want to take a Sky Subscription of any sort? You just want the box installed? Of course we can do that Sir. That's £299 and £120 install. How would you like to pay?
While it may not exactly be fraud it's certainly misrepresentation. Sky may not bother checking for accounts where there's nothing owing but they DO keep track of accounts being activated at the same address with outstanding bills and have been known to actively block these accounts from going active.
Oh yes for the same person to be considered a 'new' customer they would need to be without Sky for 12 months.
While it may not exactly be fraud it's certainly misrepresentation. Sky may not bother checking for accounts where there's nothing owing but they DO keep track of accounts being activated at the same address with outstanding bills and have been known to actively block these accounts from going active.
Oh yes for the same person to be considered a 'new' customer they would need to be without Sky for 12 months.
Associate
Regardless of what you might think, base subscriptions are the same across all viewers.Different name, different bank account number, email might do it.
When I moved house I used those and address and got new box, £150 cash back, £50 vouchers and better subscription.
Just today I rang Orange to find out how much it would be to end my contract 4 months early, whilst it was only out of curiosity and I had no intention of doing it the guy offered me £12 off my bill each month! He completely talked himself into it at well
I got a 1/2 price sky for 12 months though work (I don't work for Sky, but the company I work for does work for them).
I have no intention of paying full price, so will cancel after the 12 months. Will try and open a new account in someone else's name.
I have no intention of paying full price, so will cancel after the 12 months. Will try and open a new account in someone else's name.
You can;t as yourself but you can with your other half.
Me and my gf do the Sky shuffle every 12 months
Just what I wanted to hear.
She's got a 2 months left on her contract with them at her current place and we move in together at the end of the month so Sky are moving the subscription over to our new place, then we're going to cancel and sign back up as there is usually some good cashback/M&S vouchers/discounted line rental deals going on.
I only want it for Broadband/Phone Line anyway. We don't watch enough TV to warrant a SKY TV subscription.
The area is a Virgin area as it happens, but the flats we are moving into aren't cabled up it seems so its ADSL2 all the way.
Last edited:
Soldato
- Joined
- 31 May 2009
- Posts
- 21,456
Trolololololol
Love that my sky went off last week after I cancelled and yesterday i get a 50% off letter for a year offer and £50 paid on my bill to come back.
Shows you that you are just a number to them, they dont care what you pay for your TV as long as you are "with them"
Got nothing near that offer from retentions
Shows you that you are just a number to them, they dont care what you pay for your TV as long as you are "with them"
Got nothing near that offer from retentions