Soldato
- Joined
- 10 Sep 2003
- Posts
- 5,019
- Location
- Midlands
by law with any contract you are entitled to a colling off period, what does it say on the contract
Cancelling a contract
- Thread starter neil3k
- Start date
by law with any contract you are entitled to a colling off period, what does it say on the contract
Soldato
- Joined
- 10 Sep 2003
- Posts
- 5,019
- Location
- Midlands
had a quick google around, seems like there isn't one
Aye - this is another one of those "Internet Myths" along with:
Students don't pay tax because they are students
There is a quota on the number of "passes" a license tester can make per day.
thats mad? I know vodafone used to operate a 14days period when i worked for them.
Surely its not right that you dont get a cooling off period even if its signed in a shop - as the phone most likely wont have service at the time you do infact walk out of the shop.
The 14 day trial isn't a right it's a service the company provides if it's bought in store, had so many complaints about it when T-Mobile withdrew that part of their service when I used to work for The Link.
I can understand the frustration the OP has but tbh your always best to check what sort of reception you're going to get in that area from somone else using that network.
I can understand the frustration the OP has but tbh your always best to check what sort of reception you're going to get in that area from somone else using that network.
Soldato
- Joined
- 10 Sep 2003
- Posts
- 5,019
- Location
- Midlands
have you tried a mobile booster
Rubbish, He didnt buy any phone, he signed a contract, the telco are in breach of contract because they cannot provide the sevice he agreed to. end of.
Well this is of course a matter of discussion between telco and customer.
However the fact is that the OP cannot just "cancel the contract" on a whim as there is no Cooling Off period when signing in a shop.
lol somone needs to read the terms and conditions on mobile phone contracts.
The price of the phone is actually built into the contract and yes it still means he has bought the phone.
the telco are in breach of contract because they cannot provide the sevice he agreed to. end of.
Actually there is nothing wrong with the service, just because the op doesn't get reception in his area doesn't mean the telco didn't provide the service. They provided, the op just didn't check if it worked in his area so his fault, so technically it's their decision if they decide to cancel the contract but chances are if there is no 14 day trial period then it's a no.
Again, rubbish...
The phone would need to be returned, as the phone is not owned. Apart from that its a clear breach of contract law, ie; services promised have not been provided
If you do a bit of homework, you will see that its the telcos responsibility to provide a service, if he gets no signal, then they are in clear breach, the fact that thier signal is poor or they have poor coverage is not the OP's problem, they agreed to provide a service, and if that service does not work, they are liable.
Last edited:
