Associate
- Joined
- 2 Nov 2003
- Posts
- 68
- Location
- Kent
Hi
My 12 month contract with Orange ended at the beginning of January, but I haven't had a chance to upgrade/switch provider until now. As I get really poor signal in the area where I live, particularly at home, I'd like to switch to O2 as I know that they have a good signal in my area. However, I've never had to cancel a contract before, and would like some advice on what would be the best procedure for switching to O2 (in case I bodge it up
). Is it:
1) Phone Orange and obtain a PAC number from them.
2) Order new phone/SIM from O2 and provide them with the PAC number, then wait for them to transfer my existing number.
Do I need to write to Orange to cancel, or will telling them that I wish to leave when I ask for the PAC suffice? Will the contract with Orange stop immediately, or will it be cancelled in 30 days time (I think I've read that somewhere)?
Many thanks.
My 12 month contract with Orange ended at the beginning of January, but I haven't had a chance to upgrade/switch provider until now. As I get really poor signal in the area where I live, particularly at home, I'd like to switch to O2 as I know that they have a good signal in my area. However, I've never had to cancel a contract before, and would like some advice on what would be the best procedure for switching to O2 (in case I bodge it up
). Is it:1) Phone Orange and obtain a PAC number from them.
2) Order new phone/SIM from O2 and provide them with the PAC number, then wait for them to transfer my existing number.
Do I need to write to Orange to cancel, or will telling them that I wish to leave when I ask for the PAC suffice? Will the contract with Orange stop immediately, or will it be cancelled in 30 days time (I think I've read that somewhere)?
Many thanks.
