Cannot connect to the printer operation could not be completed

zillah · 17 Apr 2008 at 21:30

I used to have two desktops A & B, they have internet sharing and printer sharing , they were working fine.

Desktop A XP Professional SP2 PC has got two printers (HP and Samsung) connected directly (USB cable), and Printer sharing is turned on .

I bought another Desktop to replace B, because B is an old PC.

From the Desktop B, when attempting to chose the option :

Code:

A network printer, or a printer attached to another computer

to add a shared printer , I can browse and see the printers name (hp and Samsung), however, when I attempt to
connect both of them, I get the following error :

Code:

[/COLOR] [/FONT][/SIZE][FONT=Times New Roman][SIZE=3]cannot connect to the printer operation could not be completed error

Do I need to have admin account with their passwords on both Desktop to be able to share the printers ?

fobose · 17 Apr 2008 at 21:36

You shouldn't need too. If you right click on the printer and click properties (on the PC connected to it), then go on to sharing, just add the user account you wish to use on the other PC to connect.

zillah · 17 Apr 2008 at 21:43

The problem I can not shared the printer right now

fobose · 17 Apr 2008 at 21:48

Why not? Another question, is your new PC running vista by any chance?

zillah · 17 Apr 2008 at 22:28

Another question, is your new PC running vista by any chance?

Both PCs running XP Professional SP2

Both PCs on the same workgoup name (MSHOME)

fobose · 17 Apr 2008 at 22:35

Right ok. So if you go in to the "printers / fax's" bit on the start menu in winXP on the computer which has the printer connected to it, and you right click on the printer, click properties and then select the "share" tab.

Then go in to advanced sharing and add the user of the other XP machine and click apply, what happens then?

(I am using Vista so bare with me, I am going by memory from about 5 months ago).

zillah · 17 Apr 2008 at 22:39

Then go in to advanced sharing and add the user of the other XP machine and click apply, what happens then?

Since I am not at the office right now, I am going to try these isntructions at home (I have got similar setup like the office, except I have got both PCs win2003 not XP Prof SP2,,,I persume it would not that difference).

fobose · 17 Apr 2008 at 22:44

Ah I see, now I understand what you meant when you said:

zillah said:
The problem I can not shared the printer right now

As it had me baffled.

You shouldn't have any problems with those two OS's.

zillah · 17 Apr 2008 at 22:47

Then go in to advanced sharing and add the user of the other XP machine and click apply, what happens then?

And by default when sharing was enabled on the PC (my case A) that host both printers,,,,and under " security " tab, it includes : "everyone". That means any one on any other PCs can print,,,,(i.e the permission in enabled for everyone or print)

fobose · 17 Apr 2008 at 22:53

Yup that should be the case. Although if its not working still, try adding the users username and password.

zillah · 17 Apr 2008 at 23:00

Although if its not working still, try adding the users username and password.

I will try this option and see how does it go

zillah · 18 Apr 2008 at 03:06

Although if its not working still, try adding the users username and password.

I could find this option with XP, yes this option available with win2003

zillah · 18 Apr 2008 at 03:07

I did a test I replace the PC B with my laptop (win2003) , the laptop was able to connect the both printers that hosted on PC A.

I did another test , now I disconnected both printers from PC A, and I connected them to PC B,,,,,of course I enabled sharing for both of them. Neither my laptop nor PC A were able to connect to the printers!!!!!