Result , just got this through email 
Dear Sir
We have had a look at your lens and as a gesture of goodwill without and
admitting no liability we will repair it free of charge for you.
The unit will be returned to you on completion of the repair
Kind Regards

Dear Sir
We have had a look at your lens and as a gesture of goodwill without and
admitting no liability we will repair it free of charge for you.
The unit will be returned to you on completion of the repair
Kind Regards