Cant access Website

Soldato
Joined
25 Oct 2006
Posts
5,395
Hi all,

Im looking for a webhost, and have heard good things about www.pointserv.co.uk however I can't connect to their website, maybe there not too good then :S

I cant even ping the website. I can access the website through a proxy. Anyone have any ideas?

I have tried changing my ip address.
 
try a trace route. open a command prompt

tracert [noparse]www.pointserv.co.uk[/noparse]

it might be a routing problem with your isp? i can access it fine btw. :p
 
Tried clearing cookies etc and tried on other PCs on the network. This is what I get when I try tracert :(

Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Chris>tracert www.pointserv.co.uk

Tracing route to www.pointserv.co.uk [87.106.224.175]
over a maximum of 30 hops:

1 4 ms 1 ms <1 ms 192.168.0.1
2 37 ms 33 ms 28 ms ironwood.dsl.enta.net [87.127.229.6]
3 22 ms 24 ms 23 ms vlan4002.telehouse-east.dsl.enta.net [87.127.229
.1]
4 22 ms 22 ms 24 ms te5-2.telehouse-east.core.enta.net [62.249.192.1
21]
5 24 ms 27 ms 26 ms linx.bb-c.the.lon.gb.oneandone.net [195.66.224.9
8]
6 41 ms 41 ms 38 ms te-1-3.bb-c.bap.rhr.de.oneandone.net [212.227.12
0.49]
7 47 ms 47 ms 46 ms te-1-1.gw-distp-a.bad.oneandone.net [212.227.116
.220]
8 43 ms 44 ms 44 ms ae-1.gw-prtr-r161-1a.bad.oneandone.net [195.20.2
47.56]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.

Request timed out just carries on.
 
ah it works for me - i'm on enta as well.... :p

Code:
Tracing route to www.pointserv.co.uk [87.106.224.175]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  voyager.home.net [192.168.1.1] 
  2   850 ms   108 ms    27 ms  fir.dsl.enta.net [87.127.229.35] 
  3    23 ms    25 ms    24 ms  vlan4003.telehouse-east2.dsl.enta.net [87.127.229.33] 
  4    25 ms    25 ms    23 ms  gi1-8.telehouse-east2.core.enta.net [62.249.192.125] 
  5    23 ms    25 ms    24 ms  te4-4.telehouse-east.core.enta.net [87.127.236.97] 
  6    24 ms    24 ms    24 ms  linx.bb-c.the.lon.gb.oneandone.net [195.66.224.98] 
  7    38 ms    38 ms    38 ms  te-1-3.bb-c.bap.rhr.de.oneandone.net [212.227.120.49] 
  8    44 ms    41 ms    42 ms  te-1-2.gw-distp-a.bad.oneandone.net [212.227.121.220] 
  9    42 ms    43 ms    67 ms  ae-1.gw-prtr-r161-1a.bad.oneandone.net [195.20.247.56] 
 10    42 ms    42 ms    43 ms  pointserv.co.uk [87.106.224.175] 

Trace complete.

it looks an issue with entanet -there was another thread recently where some could access sites and some people couldn't.
 
Like to rub it in dont you ;D

I have contacted UKFSN and all they said was it wasnt a problem at their end and was the web sites problem. Anyone else have ideas?
 
Seems to work fine from here (on ZEN)
Code:
Tracing route to www.pointserv.co.uk [87.106.224.175]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.62.254
  2   200 ms   208 ms   215 ms  gay-dsl1.wh.zen.net.uk [62.3.83.20]
  3   191 ms   339 ms   218 ms  erazmus-ae-0-200.wh.zen.net.uk [62.3.80.201]
  4   321 ms   240 ms   336 ms  leibniz-so-0-1-0-0.te.zen.net.uk [62.3.80.45]
  5   150 ms   209 ms   162 ms  linx.bb-c.the.lon.gb.oneandone.net [195.66.224.98]
  6   115 ms   343 ms   225 ms  te-1-3.bb-c.bap.rhr.de.oneandone.net [212.227.120.49]
  7   290 ms   381 ms   299 ms  te-1-2.gw-distp-a.bad.oneandone.net [212.227.121.220]
  8   350 ms   454 ms   252 ms  ae-1.gw-prtr-r161-1a.bad.oneandone.net [195.20.247.56]
  9   229 ms   330 ms   290 ms  pointserv.co.uk [87.106.224.175]
 
try enta support direct. this is the old thread i was on about.....

http://bbs.adslguide.org.uk/showfla...3207664&page=0&view=collapsed&sb=5&o=0&fpart=

the thing that differed between people who can access it and those who cannot is what ip range they are in. enta have 2 main ranges that i know of....

78.32.x.x (which i'm on)
87.127.x.x (i'm guessing your on??)

if you're on the same range as me, then i have no idea but i'd still be looking at enta to checking it out......
 
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