Can't change speed from 3.70Ghz to 4.20Ghz

PC keeps reverting back to profile 1 running at 3.7 so I'm a little lost...
Speccy just says "K19", which exact model is your CPU?

"Profile 1" from what, where are you finding this "profile 1? Is this a prebuilt OCUK PC?

You need to describe what is going on here because we're more lost than you are.
 
The PC was made for me by a friend & these are the specs
MSi MPG X570s Carbon Max WiFi AM4 DDR4
AMD Ryzen 9 5900X AM4 4.8GHz Zen 3
Sapphire Radeon RX 7600 Pulse 8GB GPU
TUF Gaming 32GB 4x8GB DDR4 RAM 3200MHz
2 x 480GB Toshiba KIOXIA EXCERIA 2.5" SSD
1TB Kingston NVMe SSD M.2 PCIe 4.0
500GB WD Blue 2.5" SATA 6Gbps SSD
Deepcool AK500 CPU Cooler
 
PC has been working absolutely fine no issues I noticed it yesterday morning that it was running at 3.7, it's not the end of the world but it's bothering me that both the A-XMP profiles are 3700
 
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