Can't find Windows system image 1 terabyte.

Antx777

Antx777

Antx777

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Hello

I'm trying to restore Windows 10 from an image. It's almost 1 terabyte, comprised of 3 drives c,e,d.

I created an image on an external hard drive (western digital my passport ultra) using Windows' "Create a System Image" utility.

When trying to use this image to restore the computer (using either a boot disk DVD or through Windows "Use a system image you created earlier to recover your computer") I run in to the following problem:

I get to the point in the recovery where it asks to choose an image to restore from. I don't see the image and the USB DRIVE isnt recognized. First, it says "Windows cannot find a system image on this computer. Attach a backup hard disk... and click retry." So I do, and get nothing.

I then cancel that dialog and select the option to "Select a system image" and click Next.

I reattach the hard drive and click refresh: no image listed.


So what I did here is copy all the contents over to another USB drive, a seagate (took 8 hours) the image has 3 drives in the back-up C,D, E, amounting to about 987GB. Still wouldn't see it. So not sure what to do here as it's the only back up I have.

My pc is a laptop Samsung 700g7a with 1.5 terabytes of storage. I've had the back up/restore work before. I'm sending it in for repair today (new DVD drive) so formatted it after the back up which says was "successful"

Was it a dodgy backup I wonder? The files are all there, 3 large ones (about 248GB 425GB, AND about 300GB. I backed up using windows 10, and tried to restore using windows 7, which should be no issues?

I've followed various methods on sites to no avail. Just for the info, other backups I have from my desktop are seen on the same drive I've been using so is it a backup issue, or software conflict?

Any help appreciated

Tony.
 
when you said both "back up had worked before" and "I've had back/up restore work before", that was under the same scenario trying to restore system using same technique ?
(or were you talking about file, not system backup)
Maybe you can try recovering via win10, using a win10 boot disk dvd or usb ?
-if the win7 was using a legacy mbr but the win 10 is uefi I wonder if that might be an issue preventing win 7 based restore working (but if it worked before that is not the case)
 
Backup_Error-16-10-2016_23-53-03hi jpaul

it was under a "similar scenario" as there's been tons of windows 10 updates in recent times. Just out of curiosity, I did a back up last night on my main desktop under windows 10, and once again, backed up "successfully". but... this afternoon I checked to see if all was ok, booting from cd etc and looking for system image. Well, the same has happened here on my desktop pc running windows 10 "CANT SEE THE IMAGE" Not sure what's going on here except that one of the files in the WINDOWSBACKUP folder says under logs "Backup_Error-16-10-2016_23-53-03"

it says that on my laptop backup too, even though I was prompted "successfully back up" etc.

I didn't create a disk though, as not got any available. Maybe I should do that and do a windows 10 restore disk:confused:


Edit: oh, and there are scores of other folders and files on these USB disks, would that affect it?, meaning I should have just the image alone and no other file?

Tony
 
I saw this which describes restoring a win 10 saved system image from a win 10 iso on usb (it does not say a win 7 iso would not work , that is true, but I can well belive it will not)

If it was a restore point that you had used (reverted to) before, the " similar scenario" then that is a different beast to a system image.

I have not googled, but would expect system image creation must have a log file somewhere that will explain why it failed if you have these "Backup_Error-16-10-2016_23-53-03" folders/files
 
Hi jpaul will look at that later.

Bledd, funny you should mention macrium as that's what I've been using from late last night and backing up now in my desktop. Not sure if I can restore my windows back ups though. First time I tried it I think I made a mistake in selecting ALL the drive space free and used as it said,,: free more space and that was on a 2 terabyte drive with 1.22 gig free. The back up file (used) is 748gb on my desktop. All this 22 hours later :(

Redoing it now and seems to be going ok with 7 hours total time it's going to take

Thanks.
 
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Why don't you just use the western digital version of acronis true image as that also allows for the creation of a boot disc that can be used to restore backup images.
 
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