According to the "lock out" and those figures, it should have failed on handbrake efficiency as well (it needs to be 16%)..
I can't quite understand how the fronts haven't locked out? I reckon he's not ticked the lock out box for whatever reason, and if he had, then it would have passed the service brake efficiency.
It's almost impossible for the fronts not to lock out, that and the OSR has a greater braking force than the front disc brakes!
I work about about ten minutes away from that garage, so if you want me to double check the brakes, I'll be happy to pop your car on the roller brake tester for you (it won't cost you anything, and they'll be zero obligation to have anything done)
Either way it's your NSR brake that has the problem.
Edit
I'm not sure that vehicle weight is correct either.
DM me your reg number and I'll run the figures through the MOT system.