Just been through the process with my daughter who really mucked it up to be honest. Damage reported, took it for assessment, told it was a write off. Offered amount and paid, company come out and take old one away, if you ask they will give you a scrap value and you can buy it back from them. Hers was written off at 3850 and they said 950 to buy back, to buy a replacement was in the region of 4500. In the end they called it a Cat S (we were hoping for C) so I decided not to buy back and run it.
It really wasn't that bad but daughter didn't properly interact with the insurance company so they decided what to pay and just paid it without giving us a chance to say it wasn't enough money.
It really wasn't that bad but daughter didn't properly interact with the insurance company so they decided what to pay and just paid it without giving us a chance to say it wasn't enough money.