Changing Broadband ISP - What about existing ISP

Hawk Tuah · 4 Feb 2006 at 21:19

I'm thinking of changing my broadband supplier.

If I sign up with another company, will my existing broadband supplier automaticaly cancel the connection, or will they continue billing me until I phone them and cancel.

I've been with them over 12 months.

Hawk Tuah · 4 Feb 2006 at 21:20

I've just read I have to give one months notice.

tolien · 4 Feb 2006 at 21:23

If it's ADSL, you won't be able to sign up with another ISP till you cancel the first one, unless you migrate (MAC keys, etc etc, the FAQ is your friend).

Stellios · 5 Feb 2006 at 00:09

2 options for ADSL:

-Disconnect from your current ISP and wait until your line is dead before ordering the new one

-If your ISP leaving/going to support MAC transfers then all you need to do is get a MAC code from your current ISP and then you have 30 days to give this code to your new ISP. After this a date will be then arranged for the change over and all you should need to do is change your username/password for the new ISP.

I think thats how it works.