Changing ISP

snips86x · 5 Apr 2014 at 07:34

I'm coming to the end of my broadband contract on APril 29th and looking to go Fibre. I've been using multiple websites for comparison but I'm not really happy with the choices provided.

I'm looking at broadband only and this is the best deal I've found so far.

What do you think?

KIA · 5 Apr 2014 at 10:33

Do you mean broadband and line rental deals?

snips86x · 5 Apr 2014 at 10:36

KIA said:
Do you mean broadband and line rental deals?

I'll be paying the line rental up front, but my main question I guess would be is £13.50 pm for 38mb Fibre a good offer.

In all honesty, I cannot find a fibre only deal like this anywhere.

Steveocee · 5 Apr 2014 at 11:00

Doesn't look to bad. If your going up from adsl it'll be loads quicker but it's it much more for the full 80/20?
May as well go big.

MissChief · 5 Apr 2014 at 15:51

Only 2meg upload? You're missing out on one of the best things about Fibre.

snips86x · 5 Apr 2014 at 15:58

MissChief said:
Only 2meg upload? You're missing out on one of the best things about Fibre.

Why? I'd barely use the upload! I have more impatience downloading.

demonix · 5 Apr 2014 at 16:06

Plusnet does unlimited fibre for £19.99 a month which will give you around 80/20 speeds, and you can pay for the line rental up front for a year (the deal is about the same) and you won't have to deal with talktalk's pathetic excuse for customer service.

snips86x · 5 Apr 2014 at 16:16

demonix said:
Plusnet does unlimited fibre for £19.99 a month which will give you around 80/20 speeds, and you can pay for the line rental up front for a year (the deal is about the same) and you won't have to deal with talktalk's pathetic excuse for customer service.

As much as I'd like the faster service, I cannot warrant spending the money.

GefGz · 5 Apr 2014 at 18:27

snips86x said:
As much as I'd like the faster service, I cannot warrant spending the money.

You should save this comment to come back and kick yourself when you've spent the equivalent of the money sat on the phone to Talktalk "support"

I'd pay £6.50 a month extra not to be with them, definitely.

Edit: And you're having to pay the £30 activation charge aswell

demonix · 6 Apr 2014 at 16:29

GefGz said:
Edit: And you're having to pay the £30 activation charge aswell

Plusnet don't charge for activation, so all you have to pay up front is the years line rental and one month of broadband.

I also suggest that you study up on talktalk's customer service as it's second only to EE in worse customer service.