Cheap/Free Call Ticketing System

JonnyT · 26 May 2009 at 12:03

Any cheap or ideally free call ticketing systems that anyone would recommed? Unfortunately I've not got any budget for a industrial-strength one like AutoTask

I've looked at OTRS and had a go at implementing it on a test box but Apache keeps falling over. A system that supports client logins would especially be good.

SMN · 26 May 2009 at 12:29

Scrum?
I use SysAid, very cheap compared to others.

howler · 26 May 2009 at 12:35

Spiceworks has something built in, dunno if it is any good though

Ish · 26 May 2009 at 13:09

http://www.helpdeskengine.com/

#Chri5# · 26 May 2009 at 14:10

I saw this for the first time today (used by one of our suppliers):

http://osticket.com/

K.C. Leblanc · 26 May 2009 at 16:41

http://www.liberum.org/ is free.

http://www.opsoftware.net/pages/products/my-little-helpdesk.php is fairly cheap.