Checking for keyloggers

admoo · 11 Jan 2011 at 12:56

Hey guys,

My girlfriends dad is having a bit of a mare with his eBay account. It wouldn't be so bad except that it's for his business. Someone keeps hacking in and locking him out, and selling junk.

I don't have access to look at his computer, but is there anything you could recommend to scan for malware and keyloggers? I imagine it will probably be a keylogger on his works computer as he's changed all his security multiple times, yet the hacker still gets in.

He doesn't really want to format if possible.

Any help would be much appreciated,

Cheers.

SiriusB · 11 Jan 2011 at 12:58

Malwarebyte's Antimalware
Spybot S&D
Eset Online Scan
MSE

Try em all. Also, be smart and have your GF's Dad change his passwords on a PC he has never used before. Also change his email account passwords.

admoo · 11 Jan 2011 at 13:01

SiriusB said:
Malwarebyte's Antimalware
Spybot S&D
Eset Online Scan
MSE

Try em all. Also, be smart and have your GF's Dad change his passwords on a PC he has never used before. Also change his email account passwords.

Cheers

I think the issue is that even if he changes his information on another PC (which he has done) he still needs to log on using the works computer.

I'll get him to run said programs and see what comes back.

bledd · 11 Jan 2011 at 13:23

also, change all passwords for all accounts -not to all the same password and change secret questions

gazz · 19 Jan 2011 at 14:02

have him use the onscreen keyboard to enter the new passwords once he's re-set them on another computer?

needforspeed · 19 Jan 2011 at 20:24

gazz said:
have him use the onscreen keyboard to enter the new passwords once he's re-set them on another computer?

Additionally, keylogging software can take screenshots of what is displayed on the screen (periodically, and/or upon each mouse click). http://en.wikipedia.org/wiki/Keystroke_logging#On-screen_keyboards