Citrix Admins - Please help

The_KiD · 13 Jul 2007 at 11:45

When users are connecting to you via the ICA web portal, how can you define which server in your farm they connect to?

We have an application that we are legally only allowed to provide on 1 server in the farm, but this is not the server the web users connect to and I need to change that but cannot find out how.

We are using Citrix PS4.0

Thanks for your help guys.

Baz · 13 Jul 2007 at 11:58

If you only have one server with the product installed they will go to it anyway.

Using the web portal is the same as the PNA agent, it's just a web based interface.

Wayne

The_KiD · 13 Jul 2007 at 13:25

Well thats the thing it doesnt.

I have published the app on one server and given a specific (web) user permissions to access it.

When they log on via the web front end they see the app, but if they try to launch it they get a message stating they do not have permission to access this session.

If I publish it on all 4 servers in the farm but only have installed on the one server then they get a message stating that the application cannot be found.

Buttons · 13 Jul 2007 at 14:06

Are you publishing a desktop or each application?

Baz · 13 Jul 2007 at 14:25

Can you see from the Admin screen what server they are connecting to?

Check on the server you have the app published and make sure that the user is in the group "Remote Desktop Users" as it sounds like a permissions problem.

The_KiD · 13 Jul 2007 at 14:29

Normally we publish a desktop, however for this web user it is just the app.

I would glady give him a desktop however if I do I still have the same problem that they are connect to citrix1 and the app is only installed on citrix2