Citylink-pathetic

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Associate
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Placed my order and was scheduled for delivery yesterday.
Worked all night Monday but stayed up all day Tuesday so as not to miss my delivery.

I even left a note on my front door asking the courier to knock loud (in case I nodded off).
Courier didn't show.....no courier, no "failed delivery" note.......nothing.

Sooooooo, I get up early today and wait home ALL DAY AGAIN......and for what???

Absolutely nothing, that's what.

This is despite my phoning courier depot to check they had my address right etc.
Goods apparently loaded onto van (for a second time) just after 8am today.

So, not only do these people fail to deliver, they also make false claims.

Pathetic.

Looks like I'll have to cancel my order and purchase from a store that uses a more reliable courier.....if one exists.

Extremely disappointed and annoyed.
 
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vaio said:
Placed my order and was scheduled for delivery yesterday.
Worked all night Monday but stayed up all day Tuesday so as not to miss my delivery.

I even left a note on my front door asking the courier to knock loud (in case I nodded off).
Courier didn't show.....no courier, no "failed delivery" note.......nothing.

Sooooooo, I get up early today and wait home ALL DAY AGAIN......and for what???

Absolutely nothing, that's what.

This is despite my phoning courier depot to check they had my address right etc.
Goods apparently loaded onto van (for a second time) just after 8am today.

So, not only do these people fail to deliver, they also make false claims.

Pathetic.

Looks like I'll have to cancel my order and purchase from a store that uses a more reliable courier.....if one exists.

Extremely disappointed and annoyed.

Thanks for sharing.
 
Soldato
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I've had good service from them, probably because I live in the city centre. Anyway, the only I've had is with Royal Mail, they lost a package I ordered! :mad:
 
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Liverpool.
vaio said:
Placed my order and was scheduled for delivery yesterday.
Worked all night Monday but stayed up all day Tuesday so as not to miss my delivery.

I even left a note on my front door asking the courier to knock loud (in case I nodded off).
Courier didn't show.....no courier, no "failed delivery" note.......nothing.

Sooooooo, I get up early today and wait home ALL DAY AGAIN......and for what???

Absolutely nothing, that's what.

This is despite my phoning courier depot to check they had my address right etc.
Goods apparently loaded onto van (for a second time) just after 8am today.

So, not only do these people fail to deliver, they also make false claims.

Pathetic.

Looks like I'll have to cancel my order and purchase from a store that uses a more reliable courier.....if one exists.

Extremely disappointed and annoyed.

Are you talking about ocuk ??
And if soo :)

FAQ said:
No anti-OcUK posts
OcUK will never allow these forums to be used by those who would seek to tarnish our name, no matter how justified they feel their circumstances are. Posts of an offending nature slagging off OcUK, demoralising or demeaning the company name, complaints about bad service, etc. will not be tolerated. Posts openly criticising the policies of, or demonstrating a lack of respect for the Administrator are not permitted. If you have a criticism of the forums then feel free to mail the appropriate Don.
 
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cymatty said:
Was there any need for either,

a) Your post?
b) Quoting his whole post?

To the OP, can you not just go to the depot to pick it up?

There was more need than you could ever know.
 
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OP
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Location
England
Talking about the courier OC use, not the store.
@cymatty: No I can't pick it up, depot is 30 miles away and I don't have a vehicle.

I paid for delivery not to go get it myself anyway????
 
Soldato
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ibtl? :S

I know its irritating when the courier doen't make it to your house during the rounds, but I'd hardly say its JUST Citylink... I've had that problem at least once with most couriers ive used.
RMSD Seems the most reliable.
 
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This thread will be closed / deleted as it's a bit of a hit out at OcUK.

smsmasters said:
I've had good service from them, probably because I live in the city centre. Anyway, the only I've had is with Royal Mail, they lost a package I ordered! :mad:
smsmasters, you sig is too big, see the FAQ.
 
Soldato
Joined
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Posts
9,596
I get great service. About every 3 months I build a PC and order atleast 2 parts from OcUK for each - all if budget is a bit bigger, I recieve it before I leave so at about 8:15. The guy also says enjoy building it.
 
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OP
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Posts
55
Location
England
Out of order the thread may be, in some opinions........but when you are told the next day, that the delivery is on it's way then it should turn up.

If OC-UK wanna delete the thread that's their prerogative.......
If folk want to defend/support poor service so be it.
 
Soldato
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Posts
4,899
only had a similar experience once and that was on a friday, was tracking it on the net, when all a sudden around 4pm it changed to "tried to deliver but no answer". Funny how I was sat in the room at the time looking out onto the road waiting.

I reckon he just wanted to finish early. Had a few things since and it's delivered fine.
 
Commissario
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Panting like a fiend
i'll have to close this, however I will point out that most (all?) of the current courier serves in the same group as City Link have similar problems in some areas.

It's worth noting that City Link were chosen over Amtrack due to users of the forums voting for them.
 
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