Honda have been rather spiffing at sorting this so far.
I asked for compensation for having to pay an independent mechanic £20 to diagnose the issue, and whether they'd warrant there's no damage to the box to receive this reply:
Text highlighted in bold - He's telepathic/reading the words that I post on here! Maybe our insurance company/designated repairer contacted him regarding the damage to the suspension, although the car is still outside our house, and we've not yet had any contact from the designated rerairer to give a detailed description of the damage!
I'm impressed though, and ultimately very pleased with the way Honda have handled this. Hopefully other people have more luck, and nobody has a similar issue in the future with their gearbox.
Props to Honda, and more specifically to Craig Curtis, the aftersales manager at Gatwick Honda.
I asked for compensation for having to pay an independent mechanic £20 to diagnose the issue, and whether they'd warrant there's no damage to the box to receive this reply:
Aftersales Manager said:
Text highlighted in bold - He's telepathic/reading the words that I post on here! Maybe our insurance company/designated repairer contacted him regarding the damage to the suspension, although the car is still outside our house, and we've not yet had any contact from the designated rerairer to give a detailed description of the damage!
I'm impressed though, and ultimately very pleased with the way Honda have handled this. Hopefully other people have more luck, and nobody has a similar issue in the future with their gearbox.
Props to Honda, and more specifically to Craig Curtis, the aftersales manager at Gatwick Honda.
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