Cloud Based Systems Management

aix0 · 17 Mar 2011 at 21:43

Hi Chaps

I'm looking to consolidate systems such as IT help desk (ticketing), remote control software and network / server monitoring. Does anyone know of any cloud based solutions that will fit the bill?

Thanks

Martin

#Chri5# · 18 Mar 2011 at 09:32

That's a lot to find in one package.

GFI Max does monitoring and remote control (uses TeamViewer)

MS launch InTune soon IIRC which offers monitoring, not sure about remote control.

aix0 · 18 Mar 2011 at 11:46

Hi

Yes, it is a lot of stuff to cram into one package really. However, I did come across a system called Kaseya, which ticked all of the boxes. I just wanted to see other systems to compare features really.

I'll have a look at those suggestions in the meantime, thanks!

#Chri5# · 18 Mar 2011 at 11:50

Kaseya isn't cheap - have you had pricing yet?

aix0 · 18 Mar 2011 at 14:49

No I haven't gotten that far yet. What do you class as not cheap? Should I sit down first?

GhostlyPea · 18 Mar 2011 at 15:42

One of our clients uses Kaseya - excellent bit of software but pricey

- Pea0n