Here we go... This is why I don’t like contributing or discussing things on forums as the Internet/forum trolls come along and prove the point that opinions are like A*se Holes – Everyone has one...
@ dj_jestar – If you actually took the time to read and more importantly understand what I said you would realise why your post is just taking up space on the internet.... or should I say – Cloud.
Because lets face it – The OC Forum is likely to be installed on a server that OC likely don’t “own”, which is likely to be stored in a data centre that OC don’t Own or maintain...with connectivity that they don’t own or maintain... – Which is the basis of The cloud.
To review what I said in simple English so you can understand this time –
I explained that the cloud is a fancy word for the repackaging and simplification of what at its core components is a very complex and “geeky” subject – Data availability and storage – Like NAS drives are to SAN’s.
Am I wrong?
I then go on to mention what factors have to be considered and are generally found under the cloud heading -
Data Location, storage, accessibility, security, availability etc
Am I wrong?
I then state that all these factors which are covered by hosting your applications in Data centres/central storage facilities are made more attractive to the home/SME market by making it simpler, more “off the shelf” and given a marketing name like “The Cloud” – but it is moving into the more enterprise markets more and more – but is being viewed with some level of scepticism by most IT professionals given its simplification of complex issues that face most businesses large and small all around the world...
Am I wrong?
My reference to my job role was to hopefully give anyone reading some comfort in what size or organisation I was coming from and thus what factors/background I base my views on – In no way was it Willy Waving – quite the opposite actually.
My data estate currently is over 1.5 Petabytes – Weekly I see proposals across my desk that Managers, directors employees have raised trying to say that the “cloud” solutions they have been sold/told about solves their issues – To give credit where its due – at that particular point in time, with that particular issue – it likely does solve their issue – but it does not take into account the impact/issues that occur across the business when you change the model for your systems or Does the cloud solution still fit in 12 months time when there is greater risk, cost, requirements.
Recently I had a supplier get into our organisation who had approached a Business unit directly and sell them the benefits and gave the usual – “We can partner with you to provide you with a solution to your problems cheaper, quicker than your internal IT function”
Said Business Unit signed them up and started to work with them to create this specific application. Said supplier had promised end to end it would be done = half way through the design stage they realised there was some very large issues with what they were proposing – This then died - £300K down the drains and 2 people fired.... but to give you some facts –
For the business unit to proceed with the supplier and make it functional and comply with the data laws in each country that the system would be used and also to hold all the data that was required to make it efficient/functional – it would cost us £2.7M/Month to keep the system hosted plus development costs to create and further develop.
We woud also then have to redesign most other models to use the data within the cloud – which had further costs, data protection issues etc.
We also had legal issues and regulatory issues given that outsourcing to the cloud does not remove the liability around data protection, security and privacy – it just means that the provider now has to take the same care and consideration as we do – if the $hit hits that fan it is still us in court no matter who or what company caused the issue.
We have very strict and complex Disaster recover and business continuity plans in place – how can I extend and impose these specialised requirements on an organisation that serves 1000 of different businesses with varying levels of needs?
This business critical system would be located in the “cloud” and as such if they suffered connectivity issues or we did – we would lose access to our data.
Where as with a hosted solution in our own Data centre – Which we have 14 of, wordwide – We have Private and resilient infrastructure connecting them all together that gives us as close to guaranteed connectivity as we can get – which is a requirement of our business critical applications.
If the said cloud company was to go bust – we would lose our whole “system” given it was “written” in a language that was bespoke to that provider – naming no names but I’m sure you can guess who it is.
So yes – I think I am well placed to discuss the issues of “Cloud” type solutions within an Enterprise environment.
At no point did I say I was against them – We use them for some aspects of our systems – Aspects that they are suitable for...in some cases actually I have had to twist peoples arms to adopt them as they feared losing the “Quick Win” aspect by putting onto different/non native platform.
But I think I was sharing my frustrations with the “dream machine” that is Cloud Computing and the approach that many “Cloud Consultants” and Sales people take in taking what is a simplification of a larger business requirement and assuming they can scale it to fit after the fact.
If my reply came across more negatively than that then I apologise – as I said I have had a few “debates” today around the subject with people nowhere near qualified to discuss it..so on my casual calming browse of the forum the topic allowed me to answer the gentleman’s question while putting some meat on the bone.
I read a business article once where the author was making a similar argument to you that Heads of IT etc fear and dismiss the cloud over concerns around their jobs, power struggle..but that is missing the actual reason – I/We are cynical of the cloud as we understand how it works, its limitations and more importantly we understand out own businesses and what they expect/demand of their systems. The majority of people who raise it as a solution to unsuitable problems will be the same people who would question why it runs so slowly over the link/internet, or why it has X limitations in growth, size, access speed etc – Which all falls under IT.
So I think “we” are well within our right to be cynical of a solution that we have yet to see tested on its worst day ie What happens if the “Cloud” does burst? – Just because something hasn’t broke yet – doesn’t mean it won’t or that the risk of it breaking is acceptable. Any % risk of something happening is important/relevant if the actual risk/event in question has major impact on the business.
Famous Example of a recently cloud provider going down but cant link to the article on here as it probably breaks the rules of competition..but those clued up will know what I am talking about.
99.9% uptime is only good if they are still around to be sued...but what does the business do while you are suing them? Fail. As stated before – responsibility cannot be passed to the provider - If data leaks we are the ones in court first and we have to provide reasons why we created that risk/situation that lead to this happening.
This post also comes across negatively – but its to demonstrate that there are a large number of considerations when looking into cloud solutions that are different for each organisation but still have to be considered
Your comment about my job title not getting any Kudos as most Global Organisations get it wrong - I think I have demonstrated that this is what I was getting at and that the "Cloud Believers" internally and externally fail to appreciate the issues, impacts etc as they tend to only focus what is right in front of them eg its cheaper on paper, they can access it without using the Cisco VPN which they think is overkill etc etc.
You are so far of the mark, it is actually laughably typical of a "Head of IT in a Global Organisation". Except for the point of abstracting backups and the "techy" stuff away from users. Users being tech savvy and not savvy. But you appear to think that is a bad thing?!
By the way, a head of IT in a global org isn't worthy of any Kudos. In fact the opposite. "Global Organisations" persistently get it wrong.