Computer freezing

Leprechaun312 · 25 Jan 2013 at 16:40

Hi as the title says thats the problem, i got a new build last thursday and i'm having a problem with it freezing, its been relatively ok except for the the following, after i've been play games for a while and i decide to play a game called anno 2070 as soon as i launch the game the computer freezes, but if i turn the computer on after being off overnight or off for a few minutes its fine. It also just froze there while i was watching a movies (streaming from my upstairs pc) other than that i haven't had any blue screens or anything and anno 2070 is the only game that freezes the pc but i'm starting to realise that that game may not be the only problem seems it might be freezing at random now anyway heres the specs
YOUR BASKET
1 x MSI HD 7850 Twin Frozr III OC 2048MB GDDR5 PCI-Express Graphics Cards £191.99
1 x AMD Piledriver FX-8 Eight Core 8350 Black Edition 4.00GHz (Socket AM3+) Processor - Retail £149.99
1 x Gigabyte 970A-D3 AMD 970A (Socket AM3+) DDR3 Motherboard £69.98
1 x Corsair Carbide 300R Mid Tower Case - Black £64.99
1 x Kingston HyperX Genesis Grey 8GB (2x4GB) DDR3 PC3-12800C9 1600MHz Dual Channel Kit (KHX1600C9D3X2K2/8GX) £49.99
1 x Xigmatek Tauro 500W '80 Plus Bronze' Power Supply £43.99
1 x Xigmatek Loki SD963 CPU Cooler (Socket LGA775/1155/1156/1366/AM2/AM2+/AM3/FM1) £14.99
Total : £600.92 (includes shipping : £12.50).

Leprechaun312 · 25 Jan 2013 at 16:42

Also about half an hour before it froze i was playing league of legends for about an hour then i decided to watch the movie and got about 20 minutes in

Hyper · 25 Jan 2013 at 16:44

Download ultimatebootcd from here:
http://www.softpedia.com/get/System/Back-Up-and-Recovery/Ultimate-Boot-CD.shtml

Burn the ISO to a disc and run a hard drive and memory test, if they both come back as a pass I would suspect a faulty power supply.

HecFam · 25 Jan 2013 at 16:46

Is it overclocked at all?

Hyper · 25 Jan 2013 at 16:47

I would also be interested in seeing what temps your cpu and graphics card are running at, could be a overheating issue if the heatsink and fan assembly hasnt been secured down properly.

Leprechaun312 · 25 Jan 2013 at 16:48

HecFam said:
Is it overclocked at all?

nope havent touched it just on stock settings and downloading that now will let you know the results

Leprechaun312 · 25 Jan 2013 at 16:49

Hyper said:
I would also be interested in seeing what temps your cpu and graphics card are running at, could be a overheating issue if the heatsink and fan assembly hasnt been secured down properly.

shouldnt be idle the cpu idles at 15 and the g-card at 21 underload prime 95 the cpu hits 39 and the g-card in game hits a max of 40 thats in dark souls and league of legends

Hyper · 25 Jan 2013 at 16:51

I have just noticed you are running a solid state drive, i take it you have windows installed on that and the 1TB drive is just for storage.

I am not sure if ultimatebootcd has a function in to test ssd's but I would definitely test the memory.

Leprechaun312 · 25 Jan 2013 at 16:52

Hyper said:
I have just noticed you are running a solid state drive, i take it you have windows installed on that and the 1TB drive is just for storage.

I am not sure if ultimatebootcd has a function in to test ssd's but I would definitely test the memory.

ssd isnt in this build whats in the build is just the basket and a spare itb hard drive

Hyper · 25 Jan 2013 at 16:53

Ahh okay, as above then I would run a hard drive and memory test and go from there.

ShaolinDreams · 25 Jan 2013 at 16:55

So what actually happens, does the screen go black, picture freeze, weird sound repeating loop?

Leprechaun312 · 25 Jan 2013 at 16:55

Hyper said:
Ahh okay, as above then I would run a hard drive and memory test and go from there.

just burning the test to a disc

Leprechaun312 · 25 Jan 2013 at 16:57

ShaolinDreams said:
So what actually happens, does the screen go black, freeze, weird sound repeating loop?

actually nothing happens the sound just stops and if there is no sounnd playing then the like ambient electric sound in my headset just stops and what ever the computer was doing is whats on screen

Leprechaun312 · 25 Jan 2013 at 17:47

Running the memtest right now so far no errors, on test 7 if i remember correctly is there only 8 tests?

Leprechaun312 · 25 Jan 2013 at 19:06

memtest done 1 pass and no errors, will run it overnight to make sure but anymore ideas? im running the hard drive test now but i doubt anything wil come from it, it was the old hard drive for my i7 pc and it worked fine didnt give me any hassle

Leprechaun312 · 25 Jan 2013 at 19:33

any thoughts?

Leprechaun312 · 25 Jan 2013 at 22:36

Ran a hard drive scan and it came back clean, the test was a success and gave me a code of 0x00 which on the hitachi website means there are no errors, rams fine on one pass but will see how it fairs over night but does anyone have any other thoughts on this like could it be a g-card problem or a mobo problem, faulty windows install maybe???

Leprechaun312 · 26 Jan 2013 at 10:58

So ran memtest over night 10 hours and have had 6 passes and o errors so its not the ram or hard drive could it be windows or the g-card or mobo or something

Hyper · 26 Jan 2013 at 15:16

I would definitely suspect a faulty power supply,

Do you have another one you could try?

Leprechaun312 · 26 Jan 2013 at 16:26

Hyper said:
I would definitely suspect a faulty power supply,

Do you have another one you could try?

300w but tht won't work too little power although I found something by upping the max power consumption of the g card in msi afterburner by 20 % Anno launches after 2 hours of constant gaming weird I think that fixed it will post if there are any changes