Computers crashing now struggling to reinstall windows . Advice help please

Matrix · 2 Feb 2019 at 13:30

Afternoon all

Upgraded my pc before Xmas had one or 2 issue then found out motherboard was faulty.

2980 ripper
X399 aorus xtreme
64gig Corsair ddr4 64gig 3000MHz
Added another set as above

Radeon rx570

Been running fine till a couple of weeks ago when I added more ram another 64gig .

Then I started getting random crashes BSOD etc kernel issues , page issues past couple of days .

So i thought I’d try and reinstall windows and go again spent since 7.30am this morning trying to Install removing the new memory and leaving just 64gig . And I just can’t get it to install keep getting this error 0x8007025D

I’ve unplugged all drives tried just my M2 same then I tried just a basic SSD the same .

Got to install once on the M2 drive but it started crashing again .

When I seem to remove the new ram which is the same I get it to install ?

I’m running out of ideas I’ve reseated the ram, graphics card everything I can think off to be honest

Desperately looking for advice and help please. .

Thank you .

Matrix · 2 Feb 2019 at 13:37

Just installed windows on ssd and got this with just 64 gig ram installed the original ones before Xmas

Matrix · 2 Feb 2019 at 14:07

Delta3D said:
Sounds like memory corruption to me - have you tried it with just 1 stick of ram? Presumably that's a 16gb stick?

I’ve not to be fair so is possible the older ( before Xmas ) mem maybe causing an issue ?

I just assumed it was the new stuff even though there both the same . Yes I have 8x 16gig sticks but as we stand atm just got the older 4x 16gig sticks in atm

Thanks

Matrix · 2 Feb 2019 at 17:17

JasonM said:
Have you run a memory test? Intel have a utility that does memory test from USB stick, I presume there is something also available for AMD hardware.

I did do and it can straight away last night hardware problems ?

It was late so I didn’t leave running just not sure why it’s started playing up .

Out all afternoon so not been able to do any more .

Thanks

Matrix · 2 Feb 2019 at 17:30

Delta3D said:
Yeah, may be the case that only 1 stick is at fault in both batches, worth trying one individually to rule that out.

Is there a simple test to do this ?

Just waiting for food ( out ) found this https://www.techpowerup.com/memtest64/

Would this be case doing 1 stick at a time new and old ?

Matrix · 2 Feb 2019 at 17:38

Did get it booting into windows it was installing things or starting browses it got unhappy and BSOD came up .

Memtest the built in windows program isn’t it ?

Matrix · 2 Feb 2019 at 19:08

Delta3D said:
Nope, there's a Memory Diagnostics built into Windows that reboots your PC then scans the memory but Memtest (both 86 & 64) are individual programs.

Just got started to download it got bsod

Matrix · 2 Feb 2019 at 19:32

Delta3D said:
May be worth seeing if you can grab the minidump file from C:\Windows\minidump and upload it somewhere then trust me the link, I'll take a look.

Thank you
ttp://www.filedropper.com/020219-11984-01

Matrix · 2 Feb 2019 at 19:41

Can't get memtest to boot either I've created a usb boot drive off it but nothing is happening when I select it on the boot menu ?

Matrix · 2 Feb 2019 at 19:53

Now got that

Matrix · 2 Feb 2019 at 19:53

Delta3D said:
How did you create the boot drive?

Try using Rufus, you can get it here: https://rufus.ie/

Just select the ISO file and then the USB Drive you want to send it to and click Start, just leave the other settings as the ones it automatically picks.

Definitely seems hardware related with that minidump.

Let me know how you get on with memtest

You think is memory ? Or motherboard again ?

Matrix · 2 Feb 2019 at 20:05

Delta3D said:
I'd be inclined to say memory related. But may be worth updating the BIOS if you haven't already

On the latest version 5f think it is just running this memtest at the moment have original 4 sticks in . Seems a slow process ?

Up to getting memory controller details

Matrix · 2 Feb 2019 at 20:16

Delta3D said:
Yeah can be a bit of a slow process, might be a couple hours before it's done

Ok got 64gig ram originals (before Xmas catch ) in there atm .

Never done this before or needed to .

Thanks for your help so far really stressing me out use the computer for work and to run a load of virtual machines . Luckily there all on a separate drive out the way .

Stripped all the drives out thoug the m2 drive won’t boot now so using the ssd drive atm .

Matrix · 2 Feb 2019 at 20:24

Delta3D said:
No worries, glad I can help

Hopefully we'll get to the bottom of this soon enough

Oh I hope so didn’t sleep well last with it going around in my mind and been on it all morning till 2pm .

Out with some friends for dinner then back home looking at it . Just can’t work out why all of a sudden it’s happened. when it seemed fine.

No one around here I can even take it to , to try and get fixed do all my computer builds but this has puzzled me .

Matrix · 2 Feb 2019 at 20:41

Guessing this isn’t good cpu ???

Matrix · 2 Feb 2019 at 20:50

I’m now worried

Matrix · 2 Feb 2019 at 20:53

Matrix · 2 Feb 2019 at 21:06

Delta3D said:
Definitely a RAM issue I'm afraid.

Try halving the amount of sticks you have in and running the test again.

Do you run any overclock on your RAM? (That includes having XMP enabled in BIOS)

No I run no overclocking at all everything is stock even cleared cmos last or this morning

Matrix · 2 Feb 2019 at 21:15

Delta3D said:
Odd, as above try using only 2 sticks of RAM, if you get errors again try using the other 2 that you just took out.

Right took 2 sticks out and now can’t even boot it just keeps going in to power saving mode .

So took those 2 sticks and put the other 2 ( out of the original 4 ) and it’s done the same and won’t boot wtf ?

Guessing if I put all 4 in it will ?

Thanks

Matrix · 2 Feb 2019 at 21:35

Yeah got 2 modules working now just running a test again on the memory . Moved them around in the Dimms .