Connecting at 6.9mb but only using 2mb

[Spuderoony]

Got a problem where the router's page says I'm connected at just short of 7mb, yet DL test sites and testing with actual files shows a 2mb speed (downloads of 200-250k/sec).

This is actually an improvement! I've just replaced the faceplate with an XTE 2005 version and that's made it much more stable.

My question is, obviously: how do I start using more of that near 7mb connection? The ISP is poor (orange), but surely there must be more to it than that if it's connecting at such a high speed?

 

[Sparx]

Sounds like BT have your line profile stuck at 2MB. This used to be common a few years back.

No idea what Orange BB Support is like, but you will have to give them a ring. Just explain your router is syncing at roughly 7MB but your line profile is stick at 2MB.

They will either be able to fix it over the phone themselves or they will have to escalate it to BT to un-stick your line's profile.

 

[Spuderoony]

Just done the BTSpeedchecker thing and found this:

Download speedachieved during the test was - 1.74 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :6.94 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps


Seems to support what you say?

 

[gamesaregood]

Yes your on a 2MB profile, you need to speak to / contact your ISP to get this removed.