Consistantly getting defective products from OCUK?

[Zenduri]

I'm not moaning at OCUK, just my real bad luck with some of the stuff i've had from OCUK, everything else i've ever ordered over the last 2 years is fine (all my PC parts).

On a side note OCUK did refuse my PSU RMA so i had to go to Corsair direct and i have raised a ticket last night to ask if OCUK could help with the Mouse RMA if possible.

The headset admittedly by the time i got to looking to RMA it it was outside the OCUK 1 year and within the Planatronics warranty but Planatronics refused to accept it.

 

[Zenduri]

On a side note since OCUK no longer sell the mouse in question if they replace it what will they replace it with?

Also if OCUK offer a replacement can i throw in some extra cash and get a newer mouse?

 

[Rik1254]

On a side note since OCUK no longer sell the mouse in question if they replace it what will they replace it with?

Also if OCUK offer a replacement can i throw in some extra cash and get a newer mouse?

Normally theyll offer you the next best thing (above your purchase price). Regarding adding money to it, I dont see why not, theyre getting more money out of you at the end of the day.