Consistent low WiFi speed

sandys · 16 Dec 2022 at 20:47

wizard said:
The ISP router was reset by them and we tested it giving low speeds. As I said above, I did disable ALL devices and still the same issue.

Yes but ISP router gave full speed wired, I assume the asus and Orbi did too.

This means you've tried 3 wifi routers and none have given expected performance, so I say again, a new router is not going to fix the underlying problem which is either the devices you use or some other device knocking out your wifi, until you find that, there's no point buying anything.

wizard · 16 Dec 2022 at 20:50

sandys said:
Yes but ISP router gave full speed wired, I assume the asus and Orbi did too.

This means you've tried 3 wifi routers and none have given expected performance, so I say again, a new router is not going to fix the underlying problem which is either the devices you use or some other device knocking out your wifi, until you find that, there's no point buying anything.

Apologies. I am not planning to buy a new one now. Will wait for a solution first. Will decide then if I need additional and detailed functionality in a new router.

Turn · 16 Dec 2022 at 21:11

wizard said:
Apologies. I am not planning to buy a new one now. Will wait for a solution first. Will decide then if I need additional and detailed functionality in a new router.

I'd like to say it's unlikely to be the routers since you've got 3 different ones and they've all the same result?
But then again, what does that really leave it to. It can't be the ONT cable, since you already getting full speed plugged into the router.
I'm assuming you're using the same speedtest site, so no difference there.
You've said all your devices support above 200Mbps+, & you've tested that elsewhere... So what else does that leave it to?

wizard · 17 Dec 2022 at 12:36

Switched off both Orbi routers and tried the speed test. Still 160/70ish

sandys · 17 Dec 2022 at 13:07

and you can get 500/70 off of Orbi wired?

Show your test devices connection stats like phy link speed etc. if it says 1.2G(11ax) or 866 (11ac) and your getting full speed off of ethernet then the wifi connection speed is fine and the ethernet is fine, leaving some internal limits, reviews suggest thar Orbi can do the Speed fine, if you Asus behaves the same some other thing is going on, some bad config or rogue repeater you have forgotten about that takes precedenc eor or perhaps you neighbour is running a repeater stealing your wifi

If you turn off you wifi does your network ssid disappear?

Turn · 17 Dec 2022 at 13:07

wizard said:
Switched off both Orbi routers and tried the speed test. Still 160/70ish

Have you checked on the devices you're using to connect (phone etc) to see what they're syncing at?

wizard · 17 Dec 2022 at 18:05

sandys said:
and you can get 500/70 off of Orbi wired?

Show your test devices connection stats like phy link speed etc. if it says 1.2G(11ax) or 866 (11ac) and your getting full speed off of ethernet then the wifi connection speed is fine and the ethernet is fine, leaving some internal limits, reviews suggest thar Orbi can do the Speed fine, if you Asus behaves the same some other thing is going on, some bad config or rogue repeater you have forgotten about that takes precedenc eor or perhaps you neighbour is running a repeater stealing your wifi

If you turn off you wifi does your network ssid disappear?

Yes I can get 500/70 on wired Orbi. I cannot turn off wifi on Orbi. I guess I can delete the SSID name (see image on my post no 16 above).

wizard · 17 Dec 2022 at 18:10

Turn said:
Have you checked on the devices you're using to connect (phone etc) to see what they're syncing at?

The Pixel and iPad does not seem to show these kind of connection speeds as such. On Pixel phone, under Network details, it shows Transmit link speed of 816mbps and Receive link speed of 1080Mbps. Signal quality is "Excellent".

sandys · 17 Dec 2022 at 18:46

That sort of link speed even with losses should cope with 500Mb, so I'm at a loss.

wizard · 17 Dec 2022 at 18:49

sandys said:
That sort of link speed even with losses should cope with 500Mb, so I'm at a loss.

Myself and the ISP have been struggling with it for almost a week now! BTW I am with Giganet.

wizard · 18 Dec 2022 at 20:02

wizard said:
Myself and the ISP have been struggling with it for almost a week now! BTW I am with Giganet.

How bizarre!! I am using Speed test by Ookla. I was trying out various Test servers in Ookla. Tried a few times with Giganet Portsmouth (who I am with) and I get 160/70.

However, Swtsh, idnet, 4 different Vodaphone servers ALL gave me speed in region of 450+ / 70. These servers were within 15 miles of me. This is on my Pixel 6 phone on a few tests. iPad gives 160 / 70ish on ALL. Previously, twice, iPad gave over 450 but cannot remember the server.

sandys · 19 Dec 2022 at 10:21

So in summary, there is nothing wrong, bad test servers.

You can test locally by installing local open speedtest servers on your network or using things like iPerf in the future.

wizard · 19 Dec 2022 at 13:02

sandys said:
So in summary, there is nothing wrong, bad test servers.

You can test locally but installing local open speedtest servers on your network or using things like iPerf in the future.

Thanks for this. Openspeedtest gives: PC (wired) 457/74 and the Pixel 6 gives 362/72. Pixel is much better than 160/70 on Okkla.

jaybee · 19 Dec 2022 at 13:17

wizard said:
How bizarre!! I am using Speed test by Ookla. I was trying out various Test servers in Ookla. Tried a few times with Giganet Portsmouth (who I am with) and I get 160/70.

However, Swtsh, idnet, 4 different Vodaphone servers ALL gave me speed in region of 450+ / 70. These servers were within 15 miles of me. This is on my Pixel 6 phone on a few tests. iPad gives 160 / 70ish on ALL. Previously, twice, iPad gave over 450 but cannot remember the server.

That can happen. The Ookla one can be a bit random. If you are seeing weirdness, change the host to a more generic provider that is NOT your own ISP.
When you were testing wired - for any number of reasons - they must have been picking up different ones, giving different results. The reason could have been that when it was looking for one to target, the slight less latency via wired, meant it round robined onto a different host which just has better bandwidth. Or maybe your wired clients have different dns servers set on them directly which may have affected it.