Consistent low WiFi speed

Armageus · 16 Dec 2022 at 15:09

Quartz said:
Let's backtrack a little: EXACTLY which wifi protocols are you using? Which ones does the router support and which ones do your devices support?

From your picture your router supports 802.11ax, but do your devices?

iphone 12 should support 1200Mbps via ax (80Mhz channels, 2 spatial streams)

Wi-Fi specifications for Apple devices

Learn about Wi-Fi specifications for Apple devices.

support.apple.com

Pixel 6 should also be similar, as it supports AX and 6E via 2x2 Mimo

Pixel phone hardware tech specs - Pixel Phone Help

Take a look at the tech specs for Pixel phones. If you're interested in buying a Pixel phone, visit the Google Store. P

support.google.com

wizard · 16 Dec 2022 at 15:10

Armageus said:
Presumably that is the technicolor?

What about the ASUS - that will have the most options.

Also whilst not the main point - do you actually need 500Mbps to your phone? The main selling point of fatter connections, is to be able to use multiple devices at the same time. If you are allowing every device uncontended access to all the bandwidth, then you are at the whim of the router as to how it deals with traffic shaping.

No this is my main Netgear Orbi Mesh. Asus has other options but still no joy there. I disabled all other devices and only had the phone as the device. Still the low speed, hence my curiosity.

ChrisD. · 16 Dec 2022 at 15:12

Mesh systems unless hardwired use half the bandwidth or something ridiculous just to talk to each other.

wizard · 16 Dec 2022 at 15:14

Quartz said:
Let's backtrack a little: EXACTLY which wifi protocols are you using? Which ones does the router support and which ones do your devices support?

From your picture your router supports 802.11ax, but do your devices?

As far as I am aware, both the Router and Pixel 6 support both

wizard · 16 Dec 2022 at 15:16

ChrisD. said:
Mesh systems unless hardwired use half the bandwidth or something ridiculous just to talk to each other.

Sure. One satellite is hard wired but still the same result. Also, I tested within 2 meters distance from the Mesh Router. Moreover, my previous Virgin Media 350 service gave me almost 300 on the Pixel 6 phone.

Armageus · 16 Dec 2022 at 15:17

wizard said:
No this is my main Netgear Orbi Mesh. Asus has other options but still no joy there. I disabled all other devices and only had the phone as the device. Still the low speed, hence my curiosity.

Wow - surprised at how few options these devices have, lots of money for something you have so little control over, and then people wonder why we give mesh extenders a hard time here and normally just recommend Ubiquiti Unifi

Can't believe there aren't options to change channel width, configure band steering etc. or even offer separate 2.4Ghz and 5Ghz SSIDs

Armageus · 16 Dec 2022 at 15:20

wizard said:
As far as I am aware, both the Router and Pixel 6 support both

As above both the Pixel 6 and Iphone 12 will support ax at decent speeds.

What does the Pixel show under it's connection settings?

wizard · 16 Dec 2022 at 15:24

Armageus said:
As above both the Pixel 6 and Iphone 12 will support ax at decent speeds.

What does the Pixel show under it's connection settings?

What connections settings are you refering to please?

Armageus · 16 Dec 2022 at 15:33

wizard said:
What connections settings are you refering to please?

once connected on android you click on the SSID and should have "details" or something which states which band it is connected to, your current IP address, signal strength etc

Quartz · 16 Dec 2022 at 15:36

Armageus said:
iphone 12 should support 1200Mbps via ax (80Mhz channels, 2 spatial streams)

I'm not asking which protocols are supported; I'm asking which ones are being used.

wizard · 16 Dec 2022 at 15:38

Armageus said:
once connected on android you click on the SSID and should have "details" or something which states which band it is connected to, your current IP address, signal strength etc

Signal strength is "Excellent", Frequency is GHz Network type "WiFi 6,Transmit link speed "816 Mbps, Receive link speed "1200 Mbps.

Armageus · 16 Dec 2022 at 15:40

Quartz said:
I'm not asking which protocols are supported; I'm asking which ones are being used.

That's exactly what you asked :confused:

Quartz said:
Let's backtrack a little: EXACTLY which wifi protocols are you using? Which ones does the router support and which ones do your devices support?

From your picture your router supports 802.11ax, but do your devices?

sandys · 16 Dec 2022 at 15:43

Do you have any Qos type features in place like bandwidth limiting etc. you've forgotten about setting

Which Orbi is it, so many variants.

Have you tried a factory reset of the Orbis?

wizard · 16 Dec 2022 at 15:44

Armageus said:
That's exactly what you asked

Both iPhone 12 & Pixel 6 do as far as I am aware. Tried to "untick" this on my router and my wifi speed dropped even further to 50-60Mbps instead of current 160

wizard · 16 Dec 2022 at 15:46

sandys said:
Do you have any Qos type features in place like bandwidth limiting etc. you've forgotten about setting

Which Orbi is it, so many variants.

Have you tried a factory reset of the Orbis?

Mine is RBR353. I have done factory setting. The other 2 routers have been factory set and give same 160/70ish result.

Quartz · 16 Dec 2022 at 15:51

Armageus said:
That's exactly what you asked

I plead a recto-cranial inversion, m'lud.

wizard · 16 Dec 2022 at 15:55

Quartz said:
I plead a recto-cranial inversion, m'lud.

Could it be an ISP signal issue? Can they disconnect / reconnect the supply? My ISP uses Zen platform.

sandys · 16 Dec 2022 at 16:02

wizard said:
Mine is RBR353. I have done factory setting. The other 2 routers have been factory set and give same 160/70ish result.

So they are Dual band devices, meaning the communications for mesh will be getting done through the same channels as the devices using it but should still be pretty fast on the main one but can be a significant drop.

Turn all Wifi hardware you have off, the extra satellites routers for mesh, the asus thing, any repeaters you might have forgetten about/not considered (Sky minis for example)

The enable the ONT and one master mesh node, what are the speeds then? Will be good to see the connected device connection page, you can use somwthing like Wifi analyser on android, to show the phones connected channel, channel width and Phy Rates.

wizard said:
Could it be an ISP signal issue? Can they disconnect / reconnect the supply? My ISP uses Zen platform.

Nope your ISP is good, you have proven that wired, it is your infrastructure setup that's gone screwy somewhere.

Firegod · 16 Dec 2022 at 16:25

Armageus said:
Wow - surprised at how few options these devices have, lots of money for something you have so little control over, and then people wonder why we give mesh extenders a hard time here and normally just recommend Ubiquiti Unifi

Can't believe there aren't options to change channel width, configure band steering etc. or even offer separate 2.4Ghz and 5Ghz SSIDs

Yeah the Orbi won't let you change channel widths or band steering. Netgear like to leave that down to the device to handle. One of the reasons I ditched the Orbi and moved to the AX12 (more control). I think you can seperate out the SSIDs however, Netgear do not recommend it.

@wizard I'd personally ditch those 353's. As mentioned, they're dual-band so you'll be loosing bandwidth straight away (more if dasiy chained) and they only have 2 internal antennas so I can't imagine the signal strength or quality being very good for a detached house.

Orcvader · 16 Dec 2022 at 16:30

wizard said:
Sure. One satellite is hard wired but still the same result. Also, I tested within 2 meters distance from the Mesh Router. Moreover, my previous Virgin Media 350 service gave me almost 300 on the Pixel 6 phone.

Was the VM connection using the Orbi too? Also stop testing 2 meters away, test it directly next to the main one. Turn off the other Orbi units so it's not reserving wireless bandwidth for keeping all the mesh units together.