Hi,
I have a laptop with win xp home on it..
There are 3 user accounts, of which 2 I cannot gain access to, as someone put a cd in which wiped a lot of win registry files..
I tried installing recuva on guest account it did install but it wouldnt run due to various win registry errors..in the end I got a send error report msg..
The files I need to keep before reformatting are basic word, excel and jpg files..
I cannot gain access to them through the guest user account - "my documents"
Infact the folders appear empty...but I have been reassured the files were initally there..
So how can I fix the OS to recover the files?
Or alternatively what can I do to get those files back..
To summarize I have a corrupt win xp home and files under different user accounts that I need to gain access to so I can back them up and then reformat..
Thanks in advance..
I have a laptop with win xp home on it..
There are 3 user accounts, of which 2 I cannot gain access to, as someone put a cd in which wiped a lot of win registry files..
I tried installing recuva on guest account it did install but it wouldnt run due to various win registry errors..in the end I got a send error report msg..
The files I need to keep before reformatting are basic word, excel and jpg files..
I cannot gain access to them through the guest user account - "my documents"
Infact the folders appear empty...but I have been reassured the files were initally there..
So how can I fix the OS to recover the files?
Or alternatively what can I do to get those files back..
To summarize I have a corrupt win xp home and files under different user accounts that I need to gain access to so I can back them up and then reformat..
Thanks in advance..