Corsair 1500 problems

Andygully · 14 Jan 2014 at 21:14

My corsair 1500 (none v2) have stopped playing sound and crackling i have requested a rma from the UK and they want me to ship them to The Netherlands
at my own cost are they serious?
Never buy a corsair headset again

TallPaul_S · 14 Jan 2014 at 21:25

Give the customer service dept a call, it's a USA based department but it's free to call on Skype - I RMA'ed my £50 PSU last year, would have cost £20 to send back to the Netherlands but after speaking to them they arranged a courier to pick it up for me, so will probably do the same if you have a chat

Andygully · 15 Jan 2014 at 15:09

Thanks ill try that when i get home

ttaskmaster · 15 Jan 2014 at 16:15

Are they outside the warranty, or something?
Bit concerned, as I have a set myself....

Ajaxx · 15 Jan 2014 at 19:32

Had to RMA my Corsair headset to Netherlands also, Was like £5 from Northern Ireland.

shankly1985 · 16 Jan 2014 at 15:08

Andygully said:
My corsair 1500 (none v2) have stopped playing sound and crackling i have requested a rma from the UK and they want me to ship them to The Netherlands
at my own cost are they serious?
Never buy a corsair headset again

Have a talk to RAMGuy on Corsair Audio Forum am sure he will sort something out for you.
http://forum.corsair.com/v3/forumdisplay.php?f=207

Andygully · 16 Jan 2014 at 15:12

Skype call sorted it thanks. They booked a courier for free.
They were in warranty as the 1500 has 2 years. Mine were around 6-7 months old.

Andygully · 27 Jan 2014 at 16:58

Would like to thank corsair to the swift replacement and upgrade they arranged for me they supplied me with a corsair vengeance 2000 headset for my 1500 i sent in.
Especially thank to the corsair rep from these forums (sorry cant remember the user name) he helped arrange free collection.