Corsair am4 brackets?

Gerard · 17 Jul 2017 at 17:37

Is there some kind of delay on corsair getting these shipped out? Ordered one over a week ago and all i've got so far is verification of the paypal payment and nothing more. Contacted corsair support and not heard back from them yet =/

It was listed as in stock at the time of the order, so not sure what the delay is.

Gerard · 18 Jul 2017 at 13:24

Just received it, can't say im impressed with their eu store, no notification of shipment sent, no response to emails. Got it though which is the main thing.

VKleita · 18 Jul 2017 at 15:36

Im not particually impressed with Corsair full stop recently, had a run in with them over a PSU RMA, it was absolutely ages by the time they got back to me.

Corsair Nick · 18 Jul 2017 at 17:50

Gerard said:
Is there some kind of delay on corsair getting these shipped out? Ordered one over a week ago and all i've got so far is verification of the paypal payment and nothing more. Contacted corsair support and not heard back from them yet =/

It was listed as in stock at the time of the order, so not sure what the delay is.

Good to hear you received the bracket. I believe there is a 2-3 day processing time for all webstore orders, but you should have received an automated email. It might have landed in your spam box, which does happen a lot. Not sure which method you used to contact our customer support, but we do offer a live chat and a toll free skype number you can reach them at 24/7.

Gerard · 18 Jul 2017 at 18:17

Corsair Nick said:
Good to hear you received the bracket. I believe there is a 2-3 day processing time for all webstore orders, but you should have received an automated email. It might have landed in your spam box, which does happen a lot. Not sure which method you used to contact our customer support, but we do offer a live chat and a toll free skype number you can reach them at 24/7.

Was the support@corsair email address that was in the PayPal receipt. Sent 2 and not heard back.