Corsair PSU RMA

Demo · 6 Oct 2008 at 08:03

Has anyone had any experience of this? Do they send you a replacement out first or do you have to go without a PC for the length of the RMA?

Alternatively, has anyone replaced the fan on one of these? Mine now sounds like some piece of industrial machinery. As I can't afford to be without a PC (work purposes) I'm wondering what the best approach is.

AtaRo · 6 Oct 2008 at 08:21

probably if its on the 1st year of warranty you send it to your retailer and if they got stock they might send you a new one.have you contacted your retailer about rma'ing your psu?

Demo · 6 Oct 2008 at 12:44

I bought it from OcUK a couple of months ago but from looking at their support pages it appeared that support 28 days after purchase was provided direct from the manufacturer. I wasn't sure whether that meant that I had to go to Corsair or that it was just an option to do so.

If OcUK could replace it I'd happily drive down and see if I could wait while they tested it (after all, it's a pretty easy to test a nosiy PSU).

AtaRo · 6 Oct 2008 at 14:14

drop ocuk a note here and ask them about the rma.im sure it will be faster if you send it to them. WebNote contact forms

C64 · 6 Oct 2008 at 17:49

No It will be faster if you go direct to corsair, unless ocuk give you one of theres and send yours to corsair.Will cost you more to send, mine cost £18 to send to the netherlands takes about a week from sending to arriving at your door.I'd send it to ocuk you are covered with retailer for 1 year then past that you have to go to corsair.

decto · 6 Oct 2008 at 18:37

I sent my HX620 by the only signature method the post office offered... Parcelfarce Worldwide .... cost £27... so not too happy. Wasn't using a days hol to stay in and get it collected as is usually the cheaper option.

Sent on 26/9 and still showing as not arrived over there, getting fed up now as I'm running on an Earthwatts 380 which makes me nervous.... Quad + 8800 SLI

Was considering a TX650 to tide me over but after one failed unit, I'm a little off corsair and their returns address. Trouble is, seems to be the best value by far.

AD