Cost of netapp

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anything I don't mind

anything I don't mind

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How much would two netapp servers go for including support, more or less and once you have have bought the hardware how much would support usually be per year ? Say full hardware support with next day delivery of replacement parts.

What is the most cost effective SANs and does anyone use offsite servers because it is cheaper? Say for as site with 100 users.
 
last year we purchased two FAS 2020HA (Clustered Heads) with a total of 56 x 1Tb SATA Hdd's with three years support for @ £50k. This was with Foundation pack, base pack, and one other with all of the snapmirror licences. And I have to say I love them. Am looking at my NCDA exam soon as I have just done the admin course. which is £3800 for 5 days. But speak to your reseller and get them to throw it in to the deal.

They do FCP, FCoE, iSCSI, NFS, and CIFS with just the base back of licences.

of the top of my head we were quoted @ 4k per year for years 4 + 5

for a site with @ 100 users a FAS 2000 series is more than sufficient, we are running @ 250 users, plus iSCSI to a few SQL boxes and they are not feeling it at all, they reckon a FAS 2000 series is good for upto 2000 users.

The exact model you will need will be based on your connectivity requirements. but a 2020 has to FC ports and two Gbe ports. the 2040 has four Gbe and four FC ports.
 
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Make sure you keep a good relationship with your account manager and also when it comes to renewing your support after 3yrs talk abou the different options. My example being we bought a couple of fully loaded FAS2050's (Cost £110k for HW/SW) a couple of years ago with premium support for 3yrs HW/SW (the support quote was £60k on top of purchase) , i asked for a like for like renewal for support for this coming year (yr 4) and got quoted £73k..........

Look to do things like buying your own discs/shelves as spares, only getting support on essential kit in the setup. Doing that it's down to about £20k now.
 
I wanted to check what version we had installed before replying.

We have two FAS2050s that were installed by the previous company that had the contract and i think the client paid £300k for it. The three years support contract is up and we just got a request for £15k (i think) for another years support with netapp and we also pay another company, our netapp reseller £4k for support as well. So I was not sure if they were getting ripped off, thus the reason for my post.

Due to this cost they are considering scrapping it and going to external hosting options. But we pay all this support costs and we can not even get them to upgrade to the latest netapp version. :confused: So something might not be right, just reviewing it now.
 
Using the netapp My autosupport site, from your now account, and you can get the site to give you detailed step by step upgrade instructions to allow you to perform your own upgrade. No need to pay anyone else.
 
I was on the phone to netapp probably 6 months ago and they said i could upgrade. Maybe they did not have all the information. Maybe that it just to latest 7.x

Version: Data ONTAP Release 7.2.4L1
Status: /vol/02Data is full (using or reserving 100% of space and 0% of inodes, using 89% of reserve).

We have this issue and apparently it is a bug that can only be fixed by upgrading. It is incorrectly saying it is full when it is not.
 
groen said:
What is the most cost effective SANs and does anyone use offsite servers because it is cheaper? Say for as site with 100 users.
Click to expand...

Really depends what you're doing - but odds on it's not netapp unless you are tied to some of the snapmirror or snaprestore features (and that's cool, they're good features).

It also depends if you really mean SAN or SAN with a NAS built in (which is what the netapp is...). If you need to serve NFS or CIFS then the netapp starts to make some sense.

Have to say though, I think part of the reason we're moving away from netapp is the requirement to maintain a relationship with them to get decent pricing. I really can't be bothered meeting our account manager once a quarter, I've better things to do and more interesting suppliers to talk to. Maybe less of a thing for other companies but their attitude has really annoyed me in the last year or two...
 
We've been NetApp for a few years now and they've been better to deal with than the Dell/EMC equipment we had before, though not sure if that was a Dell specific thing (i had to be stopped from cracking the Dell account manager one time after we had just bought a CX series SAN and he then turned around to me after 6mths and told me i would be better off binning it rather than expanding!).

Any thoughts on SUN for storage? Have been asked to look into them for an upcoming project and also have a potential job offer (not storage specific, more ground up data centre/infra new build project) where all the storage is SUN but very old and needs refreshing?
 
groen said:
I was on the phone to netapp probably 6 months ago and they said i could upgrade. Maybe they did not have all the information. Maybe that it just to latest 7.x

Version: Data ONTAP Release 7.2.4L1
Status: /vol/02Data is full (using or reserving 100% of space and 0% of inodes, using 89% of reserve).

We have this issue and apparently it is a bug that can only be fixed by upgrading. It is incorrectly saying it is full when it is not.
Click to expand...

You can only upgrade to 7.3.5 (the current latest V7 software) FASA2020 / 2050 are not uspprted by Data Ontap 8 7 mode, as the controller hardware is not upto it. to get a FAS2000 series to run Ontap 8 you need FAS2040 controllers.
 
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kefkef said:
Any thoughts on SUN for storage? Have been asked to look into them for an upcoming project and also have a potential job offer (not storage specific, more ground up data centre/infra new build project) where all the storage is SUN but very old and needs refreshing?
Click to expand...

I've heard lots of good things and no negative remarks I can recall, which is unusual, some of the kit is fairly innovative in principle and prices are reasonable. Main catch is a big Q about how much longer sun will be making hardware now...
 
groen said:
How much would two netapp servers go for including support, more or less and once you have have bought the hardware how much would support usually be per year ? Say full hardware support with next day delivery of replacement parts.

What is the most cost effective SANs and does anyone use offsite servers because it is cheaper? Say for as site with 100 users.
Click to expand...

Hi,

Look for a discount of 60-70% off MSRP prices, 50% is standard practice.

Edit. Just read your other post :>

Off siting the storage has lots of issues to consider, I have only implemented it for Data Protection (backup, restore) myself.

Cheers.
 
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kefkef said:
Any thoughts on SUN for storage? Have been asked to look into them for an upcoming project and also have a potential job offer (not storage specific, more ground up data centre/infra new build project) where all the storage is SUN but very old and needs refreshing?
Click to expand...

SUN? Steer clear.

If it's green field with no baggage and decent budget then I would look at Hitachi for Block-Level and Netapp for file level.
 
Yeah, will be a green field build and install with migration from old sun kit to new 'stuff' when the build is complete. Has been a while since i looked at HDS, but i know some of the larger companies fell out of love with them a bit and never really got to the bottom of it. Kind of in a nice place really, i've got mates working at NetApp, Sun, HDS and EMC so trialling the kit isnt really a problem, just looking for a few other opinions.
 
Were getting 2 Sun S7120 12TB SANs for the virtualization project this year.

FC/iSCSI/NFS/CIFS/Replication out of the box (no extra licences)

Fishworks GUI/BUI is awesome!
 
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