Could not connect to Steam network

I'm on plus.net and I can't get on.
The steam store and community pages won't open.
I just played Dirt 3, a GFWL game, and it told me I was offline. I set myself to online in the GFWL client (normally automatic) and Dirt 3 was okay, but still count log into friends page withing the game using Shift+Tab.
 
well thought id try and called the 0800 india number, after spending half an hour on the line with some brainless woman telling me to disconect and reconect she tells me the internet if fine ! and they have no updates.

so i get her supervisor on the line explaine it and he's now trying to find out from bt uk about whats happening and will call me back in half an hour or so.
 
GAC said:
well thought id try and called the 0800 india number, after spending half an hour on the line with some brainless woman telling me to disconect and reconect she tells me the internet if fine ! and they have no updates.

so i get her supervisor on the line explaine it and he's now trying to find out from bt uk about whats happening and will call me back in half an hour or so.
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did you try restarting by going into the router settings? type 192.168.1.254 into your browser, then settings>advanced settings>system>restart

That worked for me, disconnecting and reconnecting didn't.
 
yeah thats the ways bt told me to do it, already done a soft reset (with the button) and totaly unplugged the router.
 
and the word from bt india after checking up with bt uk is theres nothing wrong and not many people have comlplained. gee i cant wonder why.

seriously wish i could have a better isp than bt.
 
lowrider007 said:
did you try restarting by going into the router settings? type 192.168.1.254 into your browser, then settings>advanced settings>system>restart

That worked for me, disconnecting and reconnecting didn't.
Click to expand...

Wasn't working for me and that fixed it (after several attempts guessing my admin password!). Thanks :)
 
Right, you could try this, it helped my mate,

Basically you want to change your dns server settings to use opendns rather than bt's default servers.

The addresses are here if you know what your doing,

208.67.222.222
208.67.220.220

For BT Home hub 2.0, W7 users,

Go to my computer, right click 'network' on the left hand side, choose 'properties', left hand side click 'change adapter settings' right click 'local area connection', choose 'properties' then double click on 'internet protocol version 4 (TCP/IPv4)

And enter in the following,



This can work for pretty much anyone but make sure the 'default gateway' ip is the same as your routers, which you can find out by typing 'cmd' into search on your start menu, click on 'cmd.exe' once loaded type 'ipconfig' and look for the 'default geteway' IP (number) and use that number.
 
BT customer here. Had problems for the past few days where it would randomly be available/unavailable, which was frustrating as I had to use a vpn to purchase AVP and AP.

It's currently working for me after a router (non hub) reset, we aren't alone, there is also a topic on the official bt broandband and one on the infinity forums.

http://community.bt.com/t5/BB-Speed-Connection-Issues/BT-vs-Steam/td-p/292193

It seems to be some variety of dns issue, using a vpn fixes it immediately for others also it seems.

Personally i've had a few years of flawless bt broadband at a solid 18mbs, but if this change is permanent then they can ETPOOMS and we'll bugger off to O2, we've got zero tolerance for having our gaming services messed with.
 
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