Crashing help

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11 Aug 2015
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475
Good morning,

I'm hoping you guys can give me some guidance.

For context, I have an old pc with Ryzen 1600 cpu, 1070ti. I recently wiped it and put a fresh install of windows 10 on it. Now my friend is trying to update drivers etc, but it keeps on crashing. The computer itself is making some strange noises, like crunching noises like an old dial-up connection.

Is there anything obvious? Could the lack of drivers cause this to crash?
 
Check all cables and connectors are correctly seated disconnect any devices that are not needed to install windows.

Which driver is causing the problem install one at a time?
 
Nothing has changed in terms of the machines construction. It was sat in the loft for a few years, so nothings changed at all. It was a nightmare trying to install Windows as it kept refusing to do it for whatever reason. I managed to install it to an old HDD, which again, isn't ideal. I've just bought a new cpu for it and will try again to install a fresh version of Windows once I've installed this.

What would cause the noises though in the tower itself?

Edit: For some reason, the monitor would only allow 1440p at 144hz. I tried to reset to 1080p 60hz, but it wouldn't allow me/give me the option. When I changed resolution everything was huge, like it was magnified, but I made sure scale/magnify weren't causing obvious issues.
 
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Why would that cause it to crash?

when you say crash you mean black screen and crsh out of game, or full on reboot?
if you PSU is on its way out... that would 100% cause reboot/crash's.
if your getting a cracking sound from your PC i would look at PSU again thats normally i electrical sound, but could also be coming from the GPU
 
Assuming the noise is coming from the computer and not your speakers, PSU is the most likely culprit. Doesn't sound like coil whine or a bad fan.

Try unscrewing the PSU and standing it outside the case - the cables should be long enough. That'll help you work out where the noise is coming from.
 
my friend is trying to update drivers etc, but it keeps on crashing.
when you say crash you mean black screen and crsh out of game, or full on reboot?
This is important, what do you mean by "crash"?

The computer itself is making some strange noises, like crunching noises like an old dial-up connection.
The only thing I can think of that makes such noises is a hard drive, but trying to debug a PC by the description of a noise is far from ideal.

It was a nightmare trying to install Windows as it kept refusing to do it for whatever reason. I managed to install it to an old HDD, which again, isn't ideal.
What do you mean by refusing? Refusing how?
 
When I say it's crashing, the screen goes black and it reboots itself. Sometimes it lasts for 15 minutes, sometimes it lasts for 2 minutes.

I tried to load Windows 11 on to it, but said it didn't meet ther requirements, but I'm pretty sure it does. I tried to restore it, but it said there was an issues and aborted the install. I had to create an install disk on usb then essentially format all the hdd/ssd and boot from usb. It was an absolute ballache.
 
I tried to load Windows 11 on to it, but said it didn't meet ther requirements, but I'm pretty sure it does.
So far as I'm aware, 1st gen Ryzen CPUs are not officially supported for Windows 11 (some 1600 CPUs are actually 2nd gen, they were known as "AF" CPUs), but it may clean install anyway if secure boot is enabled, CSM is disabled, TPM 2.0 is available and the SSD/HDD is formatted to GPT.

When I say it's crashing, the screen goes black and it reboots itself. Sometimes it lasts for 15 minutes, sometimes it lasts for 2 minutes.
You mean, the black screen remains for 15 minutes until the PC reboots?
 
I've got a 5600x on it's way, so I'll replace that once it arrives.

No, it reboots right away. What I meant was the pc works normally (although sluggish) for 15 mins then just randomly dies. Sometimes it dies after a few mins.
 
I've got a 5600x on it's way, so I'll replace that once it arrives.

No, it reboots right away. What I meant was the pc works normally (although sluggish) for 15 mins then just randomly dies. Sometimes it dies after a few mins.
You probably will need to update the motherboard bios for the 5600x which I would be a bit reluctant if the pc crashes.

What motherboard do you have ,?
 
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