Crashing while gaming

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17 Mar 2018
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142
Hello

I know its extremely general question but any suggestions could be helpful

All of my games suddenly crash and send me back on windows after some random times, I've got that with quite a few titles and I do not know what could cause the problem

Temperature wise all is well nothing to be alarmed

I run a 5800x (with PBO2 Negative 5 all cores) on a Aorus X570 Elite
16gb @ 3600mhz
RTX 3080

EDIT:
When I started using the PBO2 settings I started from negative 20 and I run 2x Cinebench R20 and it was perfectly stable on those 2 runs. Then it started those random crashes and I worked my way to Negative 5, but it still happens (more rare maybe but it does a lot)


Any ideas please?
 
It's probably the CO that's not stable and even though you have adjusted it down is on the edge of stability hence why it's crashing intermittently now. Is that the only thing you have adjusted or did you add any Mhz to the core offset as that can also effect stability especially when used with CO.
I added at first only 50hz but I removed it when I was lowering it. I'll try without PBO2 but what makes me wonder is, why it doesn't accept a negative offset, such a low one, something must causing that
 
It should be on the cpu-z screenshot you posted above. Weird. Could you restart and jump into bios and check on the front page what bios version you’re running?

The latest BIOS is F33g according to Gigabyte. If you’re not on that I’d suggest upgrading; the latest agesa (the amd part of the bios) has performance and stability upgrades.
I just did right now, I just logged with F33G vesrion and the 12x AGESA. I'll return to my soft PBO2 and let you know for results.
Thanks a lot!
 
Any other ideas anyone? It seems to continue regardless of BIOS / agesa version , PBO Off or ON. It happens in random time regardless. What could it be ffs :(
 
But I even brought it all back in stock even then I got some crash,

btw just checked the event viewer and found the specific event that happened last time i'll copy it here if you could understand something thats great


Have you tried without CO? Just enable PBO?

I suspect your top core can’t handle any undervolt and thus you need to look into event viewer and find out which core is giving you the trouble and dial those CO value back on those cores while maintaining CO on others.
 
I mean it should be fine but you are not alone with the rm850 & 3080 crashing... don't suppose you happen to have another power supply to test with?
Unfortunately not at the moment but if everything else fails I'll keep it as a last chance

Edit: I realised on the event viewer all the crashes of the games have the same Event ID (1002) Application hang.

At least this gives me some reason to research more
 
Just checking as well you are using a pair of cables to power the card and not just a single one? People say it to me all the time because I run just 1 cable but might be worth a check.
My card needs 3 cables and all 3 of them are single ones, 3 x 6+2
 
Could well be ram related, I used to get similar errors from games crashing when I swapped to my 3080. It was incredibly hard to nail down at first as memtest would come back fine but it turned out that it was due to the heat the 3080 was generating was overheating the memory and causing issues so I dialled it back and then it was ok. I was running 1.49v on the ram mind you at that time though.

Try leaving the case open and see if that makes a difference.
Makes sense but, my airflow first of all is ridiculous my case is opened all around and also I'll give you an example , in RDR2 it is doing it after 30 mins+ maybe 45 (means the temp is on peak), on AC:Valhalla it is ALWAYS doing it in the first 5 mins , every single time. I mean it can't even reach a proper temp, I dont think its this.

@pc-guy
BTW My ram is 16gb aorus 2x8 but I have 2 demo modules on as well only for the nice effect.. any thoughts on those demo sticks causing it?
 
I think it may be RAM related. I had a couple of these crashes when I first got my 5800X, and setting SoC and CPU LLC to level 3 (medium), and bumping the ram voltage to 1.38v seemed to do the trick for me, so maybe worth a try.
(With apologies if you've already tried all that!)
I'll give it a shot mate, thanks!! should i leave my PBO2 active while having this setting???

Edit: or X.M.P ??
 
Last edited:
Yes leave XMP where it is, PBO can stay on.

It gives a little extra voltage under load. Ryzen Tuner reports 'excessive vdroop' and aborts the test on my chip, unless I give it LLC.
I really hope you solved my issue brother. For the first time AC Valhalla stays on more than 5 minutes (about 15 at the moment)

I really hope that was it!!! Thanks a lot for the help
 
So we are getting there slowly,

Now it crashed after a record breaking 30-35 mins non stop, I even manage to finish the benchmark (!!!), but the crash now was different, it sent me straight back to windows and I got Ubisoft's crash report (never had it before on the previous crashes)
Also the event viewer gave me 2 brand new errors , and not the old one whatsoever.


free animated jpeg images
 
I've just updated Windows and uninstalled some monitoring software I had that was linked to one of the event IDs. I'm trying again I'm in game smooth again for now . If it fails again I'll try looking RAM clock as you said mate. @DoneADougalOnSofa
@wookiee87 just did mate. Fingers crossed
 
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